Site Supervisor - GHANA at Epiroc

About the job

• Regularly inspect the mining equipment and report daily to the Customer, the machine condition and all needed to be done ;
• Train and supervise Customer mechanics, maintenance of mining equipment covered by the agreement and / or train the Customer trainers for this purpose ;
• Support and assist the Customer's maintenance mechanics in fault finding, repair and troubleshooting of the covered machines;
• Close collaboration with Training department to ensure a performed technical team ;
• Close collaboration with Maintenance team and Production (good practices of operators assessment);
• Support the Customer by providing technical reports.
• Advice the Customer on repair needs, improvements and modifications to be done on the drilling equipment's to enhance the availability, performance or safety of the operators ;
• Assist Customer personnel in the execution of parts rebuilt if possible ;
• Make sure the right part stocked according to OEM recommendation and site condition ;
• Compile information and send a weekly and monthly report to the management.
• Managing the day-to-day activities of the technical & operators training activities.
• Empowering trainers and internal technicians with skills to improve their confidence, product knowledge and skills
• Certification of all Epiroc Technicians on site TL1 & TL2 on the required timeline
• Conducting and reporting monthly performance reviews.
• Provide technical support of the team in daily bases
• Follow the evolution of the new product and be updated on the product knowledge and skills for our region
• Participate on the commissioning of the new machines
• Supporting the technical team on safety campaign, warranty issues & service news
• Technical support if needed by traveling to all the region
• To be allocated in different site based on the needs in the region

Competence & Skills

• University degree in Engineering and/or Mechanical Engineering equivalent
• Has experience on field service and workshop specially on mining sector
• Has experience on Epiroc equipment specially or equivalents
• Fluency in English
• Excellent communication skills on all levels
• Ability to build strong and effective working relationships with customers and colleagues Self-motivated
• Having astute safety awareness and comply with safety regulations of company and customer sites