SME and SOHO Regional Sales Manager at Vodafone Ghana

Role Purpose

• Recruit and Manage Mobile, FBB and Fixed Voice and Data Sales teams (Sales contractors and Freelancers) in the SME and SOHO space in VBS in assigned regions.
• Planning and Executing sales activities for SOHOs, SMEs, Gated Communities and Commercial buildings and establishments, meeting Vodafone Business objectives whilst mitigating risk.
• Leading the SME and SOHO sales teams to achieve sales and varied commercial targets.
• Coordinate all sales operations related activities in assigned regions and guide sales team on-the-ground day-to-day activities.
• Share market/trade insights with management team to aide decision making.
• Input into product development, POC process and Go-to-Market deployment.
• Report to Head of SME & SOHO on activities of sales team on a weekly, monthly and quarterly basis to offer a clear direction for the SME and SOHO teams in the mobile, FBB, Fixed Voice and Data space.

Duties and Responsibilities

Impact on the business

• Assist and advise key stakeholders (i.e. COPs, CBU, FCoE, etc) on the structure and development of commercial strategies in order to maximise business profitability across complex multi-facetted commercial propositions spanning all types and forms of SME and SOHO customers.
• Develop and drive indirect channel strategic plan
• Develop route to market strategy and extract value from existing corporate relationship

Customers, supplier and third parties

• Attend customer visits and coordinate sales team negotiations in line with business principles.
• Ensure customers are served on time in line with BAU with internal and external stakeholders.

Leadership and teamwork

• Provide thought leadership in how sales activities may be structured to both internal and external customers in order to drive incremental profitability for VBS – SME in Vodafone.

Innovation and change

• Development of internal tools and processes to support the evolution of FBB and Fixed Voice in Vodafone Enterprise and the changing requirements from our SME customers.

Knowledge and experience

• Use competitor and industry analysis and insights to develop various sales approach to help differentiate Vodafone from its competitors thereby driving increased market share, revenue and profitability.

Communication

• Work closely with SME & SOHO teams, CBU, Finance and the wider VBS team with a specific focus on supporting the sales and service teams.

Qualification and Experience

• First Degree preferably Salaes and Marketing, Telecom/Business Management/B.Com
• Postgraduate business qualification
• Must have 7+ years of Sales experience out of which 2-5 years must be in relevant mid-management level.
• Proven sales experience Telecoms/ IT related service experience (Essential).
• Fixed Broadband, Fixed Lines and Mobile Solutions sales experience.
• Proven experience in customer-facing environment.
• Computer Literate (Excel and Power-point) Essential