Territory and Applications Associate at BD

Sales related responsibilities:

• Accountable for achieving Budget of assigned territory.
• Regular planned direct customer (Sales, Marketing and support) visits
• Develop and execute strategic and tactical sales plans
• Execute new product launch programs in close collaboration with distributors and Medical Affairs and Marketing Managers
• Diligently manage and upkeep a healthy and logical pipeline in SFDC
• Provide accurate monthly sales forecasts supported by SFDC data, highlighting upsides and risks, in a timely manner to your Line Manager.
• Coordinate and execute sales training programs for distributor sales force

Application Specialist Responsibilities

• Provide application and product support to BD IDS customers in assigned territory
• Provide scientific support & application trainings to local distributors
• Address customers inquiries on products, applications, software and instruments
• Provide pre-sales advice to customers on their intended applications
• Work closely with Technical Service team & distributors to ensure timely support, PM execution and installation of new instruments to avoid mistakes that would result in customer dissatisfaction, prolonged instrument down time, delayed invoicing and financial penalties
• Manage & follow up product complaint process (PIR), update data and provide feedback to BD IDS

Organization.

• Collect the market information in regards of microbiology and Specimen Management field including KOLs mapping, end-users pricing, competitors overview, market potential
• Support BD customers in West Africa in terms of microbiology products application and pre-analytic lab work.
• Lead local marketing communication activities
• Create the local workshops with BD current and potential customers focus on TB, BC IDAST and Specimen Management business.
• Positioning BD as a leader and the best partner with the health care solution
• Cooperate with other BD businesses such as BDB, MMS and MDS to approach the market on BDX level
• Support BD customers with application especially specimen acquisition and containment, ID/AST, Blood culture and TB, women’s health and culture etc.
• Support teamwork and the sharing of ideas and information within the Region and BD World-wide and ensure that BDs professional and ethical standards are maintained throughout the Region
• Co-responsible with territory sales manager to set and achieve sales targets

Professional Experience

Educational Qualification: Laboratory Scientist, preferably.

• Educational background and professional experience in the microbiology and Specimen Management.
• Solid experience and skills in oral presentation, training, teaching and demonstrating.

Professional Skills & Key Competencies

• Excellent communication and interpersonal skills to work effectively across organizational boundaries and with customers
• Emotional Intelligence resulting in positive relationship building
• High degree of ethical standards
• Demonstrates ability to work independently with minimum supervision
• A Team Player who can work well as part of a team
• Accepts Personal responsibility and has high ethical values
• High degree of self-motivation and Drive to achieve Results