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Tony Blair Institute for Global Change is dedicated to making globalization work for the many, not the few. We do this by helping countries, their people and their governments, address some of the most difficult challenges in the world today beginning with those where we think we can break new ground, offering leaders new thinking and new approaches. Our...
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Focus of the Role
Are you passionate about the possibilities of transforming government, public services, and economies through the power of technology? Do you have experience consulting or working with senior political leaders and government in the tech sector, driving systemic and transformative change?
At the Tony Blair Institute for Global Change (TBI), we work at the highest levels of government to help leaders go further and faster to make their citizens’ lives better. Moving the dial on the great global challenges of our time requires engaged, focused, and motivated leaders. When political leadership is relentlessly deployed, at the highest levels, incredible things can be achieved. Using our distinctive expertise and global outlook, our expert advisors and embedded teams advise governments all over the world in strategy, policy and delivery, underpinned by technology.
Job Introduction
TBI’s growing technology transformation advisory offer and The Tomorrow Partnership supports senior political leaders to harness the power of the technological revolution for national transformation across sectors including health, government services, digital identity, agriculture, education, and climate. It is supported by cutting-edge insights from our Technology Public Policy team and through collaboration with leading players in the global technology space.
To support a growing portfolio of work in digital government across Africa, Eastern Europe, Asia, and beyond, TBI is seeking a User Design Advisor, to join our central team supporting TBI country teams and senior political leaders harnessing digital and technology transformation to improve government and public services.
The role of User Design Advisor offers the unique opportunity to support TBI’s tech transformation work across the global portfolio you will advise our country teams in the application of user design principles and directly support and contribute to improving key documents for initiative design and delivery. Given our focus, the user in question is largely the citizen, as well as those across government where process and behaviour change need to be part of the design from the outset. This work is envisioned to be internally and externally facing and will require direct collaboration with government client counterparts and technology partner companies with whom TBI is working to design and deliver initiatives. In other instances, you will need to advise and equip TBI country teams to engage stakeholders on UX/CX requirements. As such, an ability to engage with a wide range of stakeholders and partners is crucial and a willingness to travel globally is required.
When not directly supporting initiative design and delivery in partnership with country teams, you will work with other specialists in our Global Client Solutions Team, which houses our tech and sectoral expertise, to continuously improve our offers, tools, and frameworks and contribute to knowledge creation and learning culture around user and citizen experience in technology transformation for public good.
This role requires an exceptional candidate who brings breadth of experience in government technology and digital transformation, advisory on user-design projects, and an understanding of progressive policy. The ideal candidate brings strong people and communication skills, and a stop at nothing attitude to support the growth and ambition of this programme. You’re a calculated risk taker, a true team player, a practical optimist, and believe in the power of technology to transform the world for equitable good.
Key Responsibilities
The key responsibilities of this role will include:
Person Specification
The successful candidate should demonstrate the following:
About The Institute
The Tony Blair Institute (TBI) is a mission-driven not for profit organisation. We exist to equip political leaders and governments to build open, inclusive and prosperous societies. We work hard, every day, to make a difference. When governments work well they are able to create economic and social change in a way that promotes fairness, social justice and opportunity. We work relentlessly to support leader and governments with the challenges they face. Giving them practical solutions and actionable insights, that once implemented, can be transformative for their people
We do this within two connected divisions:
Government Advisory
Our Government Advisory teams work directly with political leaders and governments around the world to implement reforms that improve the lives of their citizens. It works with a variety of partners and its outputs cover a range of disciplines and projects across countries in Africa, the Middle East, Eastern Europe and South Asia.
Policy Futures
Our Policy Futures work encompasses three broad areas:
As an organisation, the core beliefs we all embrace are:
TBI believes embracing diversity and inclusion make us a better place to work. It’s our goal to reflect everyone in society and we actively welcome applications from individuals and groups who are under-represented in the workplace. We celebrate difference be it ethnicity, religion, age, gender or gender identity, sexual orientation or disability. We will only ever assess you on your abilities and fit for a role. We’re happy to discuss any adjustments you need to ensure a level playing field during recruitment and, if you\'re successful, discuss any adjustments you might need to thrive in your role.
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