UX Research Intern at Kofa

About The Job

• The UX Research Intern (UXRI). The right candidate will be able to execute design research projects, synthesize insights, translate findings to catalyze design and strategic decisions, and collaborate with the team to turn those insights into powerful designs and visions.

Summary:

• Working in Kofa’s Product team, the UXRI will help to advance a number of cutting edge initiatives in the areas of software, hardware and service design. 
• For that intrepid soul that seeks to understand people at a deep level and create business value out of that understanding, the role serves as an amazing entry point into the worlds of User Experience (of course), and Product Design and Management.
• National Service applicants are welcome.

Responsibilities:

• Execute human-centered research to explore and evaluate desired experiences, analyze research data, present findings, and make prioritized design recommendations
• Define, plan and execute human factors and ergonomics tests
• Conduct face-to-face interviews and other types of qualitative and quantitative research
• Synthesize qualitative research outputs with quantitative and technical research and requirements
• Provide a qualitative lens on our existing products and processes as part of our Customer Experience (CX) measurement processes
• Communicate research findings, with prioritized recommendations and potential design solutions to developers, designers, and product leads
• Assist in the creation of reports and concept notes
• Collaborate with cross-functional stakeholders to co-create desired system / software experiences

Requirements:

• Previous experience scoping research, doing fieldwork, conducting interviews, performing desk research, and synthesizing findings
• Field research experience; ability to define and execute appropriate research methods and tools
• Attention to detail; ability to ensure accurate documentation and synthesis of research outputs
• Outstanding written and oral communication skills
• Fluent English language skills required
• Local (Ghanaian) language skills are highly desirable
• Experience working on hardware design and human factors-related concerns is highly desirable