Kofa was established to revolutionise how people access energy. We are on a mission to create an affordable and sustainable, future-focused electricity network for all.
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The UX Research Intern (UXRI). The right candidate will be able to execute design research projects, synthesize insights, translate findings to catalyze design and strategic decisions, and collaborate with the team to turn those insights into powerful designs and visions.
Summary:
Working in Kofa’s Product team, the UXRI will help to advance a number of cutting edge initiatives in the areas of software, hardware and service design.
For that intrepid soul that seeks to understand people at a deep level and create business value out of that understanding, the role serves as an amazing entry point into the worlds of User Experience (of course), and Product Design and Management.
National Service applicants are welcome.
Responsibilities:
Execute human-centered research to explore and evaluate desired experiences, analyze research data, present findings, and make prioritized design recommendations
Define, plan and execute human factors and ergonomics tests
Conduct face-to-face interviews and other types of qualitative and quantitative research
Synthesize qualitative research outputs with quantitative and technical research and requirements
Provide a qualitative lens on our existing products and processes as part of our Customer Experience (CX) measurement processes
Communicate research findings, with prioritized recommendations and potential design solutions to developers, designers, and product leads
Assist in the creation of reports and concept notes
Collaborate with cross-functional stakeholders to co-create desired system / software experiences
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