Warehouse Assistant at M-KOPA Ghana

• M-KOPA Ghana is looking for a Warehouse Assistant within the Supply Chain Department, who will manage the Ready for Sale Process and help assist the reverse logistics process.

KEY JOB FUNCTION

• Setting up M-KOPA Phones: -Ensuring complete set up of PAYGO Phones in an accurate, timely manner in accordance with existing script
• Prepare Phones and make them ready for sale (RFS) adhering to the set target of 200 per day
• Order processing
• Managing dispatches and keeping records of stock: including Current Stock, Stock in Channel, and Total Sales.
• Deal with basic customer queries and concerns in an effective and timely manner
• Monitoring customers’ devices using the systems provided
• Identifies ways to improve on overall customer experience
• Provide reports on tasks as mentioned above Compile accurate production data as required for optimum production & machine control
• Ensure that respective workstations are routinely cleaned. This shall include general housekeeping (6S).
• Ensure adherence to set safety standards and appropriate use of personal protective equipment.
• Responsible for their own safety as well as that of their fellow employees.
• Participate in any other duties that shall be reasonably assigned by management
• Ensure adherence to set safety, health, and environmental standards
• Be accountable for the company assets in your custody

EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/ EDUCATION REQUIRED

• Any Certificate or Diploma preferably in Electrical and Electronics Engineering
• Attention to detail and numerical accuracy
• Good presentation skills and ability to work in a team
• Exceptional work ethic and integrity