Warehouse Intern at M-KOPA Ghana

The scale and impact of our work is massive. M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off-grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

Want to know more about M-KOPA? Click this link: About M-KOPA

M-KOPA Ghana is looking for a Warehouse Intern within the Supply Chain Department, who will manage the Ready for Sale Process and help assist the reverse logistics process.

KEY JOB FUNCTION

• Setting up M-KOPA Phones: -Ensuring complete set up of PAYGO Phones in an accurate, timely manner in accordance with existing script
• Prepare Phones and make them ready for sale (RFS) adhering to the set target of 200 per day
• Order processing
• Managing dispatches and keeping records of stock: including Current Stock, Stock in Channel, and Total Sales
• Deal with basic customer queries and concerns in an effective and timely manner
• Monitoring customers’ devices using the systems provided
• Identifies ways to improve on overall customer experience
• Provide reports on tasks as mentioned above Compile accurate production data as required for optimum production & machine control
• Ensure that respective workstations are routinely cleaned. This shall include general housekeeping (6S)
• Ensure adherence to set safety standards and appropriate use of personal protective equipment
• Responsible for their own safety as well as that of their fellow employees
• Participate in any other duties that shall be reasonably assigned by management
• Ensure adherence to set safety, health, and environmental standards
• Be accountable for the company assets in your custody

EXPERIENCE/ SKILLS & COMPETENCIES/ LICENCES & CERTIFICATIONS/ EDUCATION REQUIRED

• Any Certificate or Diploma preferably in Electrical and Electronics Engineering
• Attention to detail and numerical accuracy
• Good presentation skills and ability to work in a team
• Exceptional work ethic and integrity

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.