MFS Africa is a pan-African fintech company that develops innovative value added services for mobile wallets. The company works in close partnership with mobile network operators and financial institutions to bring simple and relevant financial services to un- and under-banked customers. MFS Africa ... read morecurrently connects over 170 million mobile wallet customers in sub-Saharan Africa. The MFS Hub also connects money transfer operators, banks, and merchants to mobile wallets in Africa, allowing these partners to take advantage of the growing popularity of mobile wallets as safe, convenient, compliant, and cost effective delivery channel for international remittances. For more information visit www.mfsafrica.com
Duties and responsibilities
Support the growth of Beyonic’s client and partner base in Ghana and identify, initiate, maintain and deepen relationships with key clients and partners to achi
Responding to calls and tickets logged through the MFS Africa ticketing system
Consulting system logs to investigate issues described in tickets
Liaising between Partner Support Agent