Career Opportunities at Transsnet Payments Ghana Ltd (PalmPay)

Job Roles & Responsibilities

• Monitor competitors’ campaigns and promotion activities and generating insights compaigns should be done to acquire new users and activate dormant users to HQ team
• Monitor competitors’ bill payment service & feature and market conditions, and generate insights in feature optimization and new billers should be brought in
• Render weekly, monthly and quarterly reports and presentations on market dynamics, local and international competitor trends and activities.
• Conducting user survey face to face and on calls on regular basis and generating insightful report to HQ team
• Working on a wide variety of content, including in-app (UX) copies,in-app notification & sms message promotional copies, in-app activties & compaign copies
• Conducting various usability tests with a cross section of users.
• Explain product updates and changes to internal teams and other stakeholders

We Are Looking For(Requirements)

• At least 3 years of experience in a similar role for building consumer products, ideally on mobile, preferably in top tech companies
• Excellent copywriting skills in English with ability to write creative copy
• Proven experience with consumer-facing apps
• Rich experience in conducting user survey and market survey
• Have strong empathy and always put yourself in users’ shoes
   

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Job Roles & Responsibilities

• Working on a wide variety of exciting content projects, including in-app (UX) copies,in-app notification & sms message promotional copies, in-app activties & compaign copies
• Staying up-to-date with the current best parctices in content, and reviewing competitor blogs to compare their activities with ours
• Staying up-to-date with competitors’ campaigns and promotion activities, and generating insights which promotion activities should be done to acquire new users and activate dormant users to HQ team
• Generating insight in feature optimization and which new features should be built in based on user survey, market research and competitors’ feature research
• Conducting user survey face to face and on calls on regular basis and generating insightful report to HQ team
• Explain product updates and changes to internal teams and other stakeholders

We Are Looking For(Requirements)

• At least 3 years of experience in a similar role for building consumer products, ideally on mobile, preferably in top tech companies
• Excellent copywriting skills in English with ability to write creative copy that includes effective keyword placement
• Proven experience with consumer-facing apps
• Rich experience in conducting user survey and market survey
• Have strong empathy and always put yourself in users’ shoes
• You’re motivated and not scared by new challenges