PalmPay is a company that provides a payment app. Its solution allows users to send cash between friends and pay for airtime and bills. With it, people can earn rewards every time they spend with PalmPay.
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Bill Payment Market Research & Operation Specialist
Monitor competitors’ campaigns and promotion activities and generating insights compaigns should be done to acquire new users and activate dormant users to HQ team
Monitor competitors’ bill payment service & feature and market conditions, and generate insights in feature optimization and new billers should be brought in
Render weekly, monthly and quarterly reports and presentations on market dynamics, local and international competitor trends and activities.
Conducting user survey face to face and on calls on regular basis and generating insightful report to HQ team
Working on a wide variety of content, including in-app (UX) copies,in-app notification & sms message promotional copies, in-app activties & compaign copies
Conducting various usability tests with a cross section of users.
Explain product updates and changes to internal teams and other stakeholders
We Are Looking For(Requirements)
At least 3 years of experience in a similar role for building consumer products, ideally on mobile, preferably in top tech companies
Excellent copywriting skills in English with ability to write creative copy
Proven experience with consumer-facing apps
Rich experience in conducting user survey and market survey
Have strong empathy and always put yourself in users’ shoes
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