Career Opportunities at AirtelTigo

Key Responsibilities

• Custodian of the Acquisition Revenue and subscriber growth. 
• Leverage market research to get insights into consumer behaviour and preferences on the acquisition front to inform refinements to AirtelTigo’s welcome offers and ensure that it remains profitable and competitive.
• Equip sales and trade personnel with all necessary analyses (product information) and attractive offerings to enable the team to drive quality acquisitions
• Full ownership of the gross adds decay number and design and implement campaigns & schemes geared at its significant reduction.
• Assist in core operational tasks, including commission scheme designs, identifying new acquisition and revenue streams and developing business cases to justify the revenue implication of new and refined initiatives
• Accountable for defining and leading the execution of Go-To-Market plans for each acquisition and regional offering in order to achieve the desired brand awareness and effectively reach the target audience
• Increase ARPU and DOA of subscribers across Acquisition Value Segments
• Accountable for smartphone device growth on the network and smartphone ARPU growth
• Accountable for device partnerships
• Accountable for data user penetration on new additions to the network (gross adds)
• Custodian of customer engagement campaigns and activities for 0–90-day old subscribers
• Reporting regional and national level sales performance on gross adds KPIs, decay, etc.

Required Qualification and Experience

• Bachelor of Economics, Statistics, Mathematics, Engineering or a Business-related field, etc.
• A Master’s in business administration, or a related field would be an added advantage
• 5-7 years of varied experience, 2-3 within the Telecom Industry or 2-3 years in the Marketing/Commercial Department.
• Excellent Data analysis and Excel skills
• Strong Analytical, statistical and Presentation skills
• Strong communication and interpersonal skills

CORE COMPETENCIES

• Excellent communicator
• Organized and detail-oriented
• Strong analytical and problem-solving skills
• Good team player skills
• Demonstrated experience and success in base management / CVM/CLM/CLTV
• The ability to build and sustain positive business relationships internally and externally
• Strong process, planning and organizational skills

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Key Responsibilities

• Improve and grow device sales width and depth within Greater Accra, Eastern and Volta regions
• Drive handset base with a focus on new customer acquisition within the zone
• Increase smartphone handset base and penetration by ensuring demand devices are always in stock at AirtelTigo customer touch points within the zone
• Work closely with Marketing by proposing product offerings bundled with devices that will resonate with the customers within the zone.
• Increase smartphone penetration.
• Study the competition device landscape always and ensure devices stocked are of demand to customers.
• Always ensure widespread availability of devices in all owned shops and distributor outlets
• Ensure commercial heads are aligned on all device strategizes within the territory

 
Required Qualification and Experience

• Bachelor’s degree in engineering or Business administration
• MBA in management, preferable
• 3-5 years of working experience with 2 years or more in similar role
• Good communication skills
• Open minded exploring new areas and spot opportunities
• Experience in explaining the business rationale in simple terms
• Mobile Apps development
• Digital Campaign management

 
CORE COMPETENCIES

• Excellent technical knowledge of devices and their strategic significance to data growth
• Can do with a positive attitude
• Demonstrate experience and success in leadership roles consistently
• Strong process, planning and people management skills
• Ability to build and sustain strong positive business relationships both internally and externally
• Strong coaching skills
• Effective and excellent analytical skills as well as communication skills
• Proven track record of execution and delivery

 
KPI

• Device sales revenue
• Smartphone penetration
• Timely ordering of devices
• Audit stock of devices