Career Opportunities at mPharma

Position Description 

• In order to reach its customers faster, mPharma runs a couple of warehouses and distribution centres across regions in Ghana and requires competent warehouse operatives for stock handling, picking packing, and dispatch.
• The role sits in the Supply chain unit and is responsible for the accuracy of deliveries as well as stock counts within the warehouses and partner facilities.
• This is a 1-year contract subject to renewal based on performance.
• We believe that this role provides every opportunity to learn, grow and stretch to the highest level of your ability and potential, whilst providing you relevant experience to explore more rewarding roles internally and externally in future.

Key Responsibilities

• Organize stock within the warehouse by properly unboxing, sorting, and shelving drugs in their designated bin locations
• Verify all incoming and outgoing  shipments to be accurate and ensure all goods are in excellent condition
• Monitor and report any missing or lost inventory to management
• Properly pick, check and  pack items to be shipped according to company standards
• Responsible for stock counts in internal and external facilities.
• Work with the warehouse supervisor, order processing team, and delivery agents to ensure on-time deliveries.

Our Ideal Candidate

• 1-2 years experience in warehousing, distribution, retail, or hospital stores.
• Minimum of MCA qualification.
• Good communication skills and attention to detail.
• Must be available to work in Accra.
• Available to work weekends, and holidays.
• Preferably reside around Spintex.

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Position Description

• mPharma is looking for a responsible and trustworthy nurse with exceptionally high work standards to join our Health Services team. You would be responsible for continuous client care and follow-ups under our various primary care initiatives.    

Key Responsibilities

• Educating, coaching, and mentoring of patients under specific disease management programs, following a standardized yet personalized approach, with regular specified interactions to assist patients with adherence
• Track all client progress and outcomes for appropriate follow-up.
• Submission of accurate weekly, monthly, and quarterly reports on all activities
• Ensure test results are recorded following protocols and alerting providers about abnormal results.  
• Recording and submitting Adverse Event reports within a defined time period.  
• Liaise with other business/functional units to ensure all resources and requirements are met to ensure the smooth running of all programs.
• Lead activities to increase client enrolment under disease management programs.
• Ensure inventory is available and in good condition for all health services programs.
• Assist and support the unit in the implementation of other programs
• Perform other related duties as assigned by the Health Services Manager.

Our Ideal Candidate

• Exhibit enthusiasm to work with an early-stage start-up, commitment to helping mPharma grow, and passion for healthcare in Africa
• Possess a dynamic and energetic personality.
• A strong work ethic and a “can-do” attitude that requires minimal supervision.
• Fluent English with excellent writing, verbal, analytical, and organizational skills.
• Detail Oriented – Ability to pay attention to the minute details of a project or task.
• Flexibility – Ability to adapt easily to changing conditions and work responsibilities.  
• Works effectively as a team member and promotes collaboration within and outside the immediate team.
• Multitasker and have the ability to work under pressure with little supervision.
• The ability to thrive in a matrix environment which requires working with multiple teams internally (this role will liaise with our Finance, Technical and Supply Chain teams)

Qualifications

• Bachelor’s Degree in Nursing/Registered Nurse. 
• Current Practicing License. 
• At least 2+ years experience working in Primary care

Admin

• This position reports to the Health Services Manager.

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Position Description

• mPharma is looking for a responsible and trustworthy professional with exceptionally high work standards to join our team as a locum doctor.
• This role entails consulting with patients through mPharma’s in-house virtual doctor service, Mutti Doctor.

Key Responsibilities

• Offer virtual medical consultation to Mutti members through mPharma’s virtual channels
• Relay and counsel clients on all test results as required
• Diligently maintain and keep electronic records of all prescriptions, diagnoses, and highlights of consultations for members of the Programme. 
• Oversee collection and analysis of epidemiological data.
• Ensure strict adherence to the highest standards of care and customer service
• Strict adherence to SOPs for the mPharma Health Services 

Our Ideal Candidate

• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality healthcare.
• Tech-savvy and able to quickly adapt to using telemedicine tools
• Conversant with current clinical practice.
• A strong work ethic and a proactive “can do” attitude that requires minimal supervision
• Fluent English with excellent writing, verbal, analytical, and organizational skills
• Fluency in local languages
• Proficient in Microsoft Office Suite, specifically Excel.
• Tech-savvy and ability to quickly master the use of telemedicine solutions
• A self-starter who can multitask while consistently producing high-quality deliverables for a diverse set of concurrent initiatives.

Qualifications

• MBBS or MBCHB degree from an accredited medical school.
• Current Practicing License.
• At least 3+ years experience.

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Position Description

• mPharma is looking for a responsible and trustworthy individual with a strong entrepreneurial mindset and exceptionally high work standards to join our team as Global Head - Product Marketing.
• This role will be responsible for supporting and leading the marketing strategy of all new products portfolios from pre-launch through to the actual product launch, promotion, as well as sales in the countries mPharma operates in by working hand in hand with the Wholesale BU team to drive their sales. 

Key Responsibilities

• Plan the launch of new products and manage the cross-functional implementation.
• Develop innovative, impactful marketing strategies and tactics targeted toward healthcare providers (HCP) to promote new products.
• Determine the type of advertising and marketing content, such as TV, radio, print, digital or social media, that needs to be deployed for the launch of new products
• Participate in and actively provide input to the Global product identification, registration, sourcing strategic and operating plans and initiatives;
• Collaborate and coordinate with Country Sales Leads and their teams on new product training, presenting marketing strategies and tactics to optimize the development and promotion of these new products;
• Attend and lead brand promotional presence at key scientific conventions (e.g. booth and distribution of promotional materials, etc.), meet with KOLS, advocacy partners, and attend scientific meetings;
• Lead the generation of market insights, asset and product performance through systematic market research, competitive intelligence, and other means of feasible data collection;
• Develop an annual marketing budget and participate in the global Wholesale BU planning process for new products.
• Manage a promotional activity calendar scheduling the execution of each tactical strategy in support of each product launch or sales promotion to drive sales of existing products. 
• Develop and maintain relationships with external vendors whose services will be needed for new product promotion.
• Understand the pharmaceutical competitive landscape across countries and advise on product positioning, competition, and messaging that resonates with our target buyer personas. 
• Assess the effectiveness of the marketing programs that support your products on an ongoing basis, and report back to the business on required changes.
• Be the liaison between manufacturers’ product marketing team and mPharma to ensure the integration of their marketing plans into ours (as appropriate and where required).

 
Qualifications

• Bachelor's degree or equivalent practical experience.
• 10+ years of experience in marketing with an emphasis on Product Marketing, but inclusive of brand, content, and social marketing
• International market experience - a track record of leading product growth in one or more international markets
• Extensive experience across methods of customer research development, both quantitative and qualitative
• Experience building a brand and product's awareness and consideration with an exciting portfolio of past campaigns, content, and creative projects

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Position Description

• mPharma is looking for a responsible and trustworthy individual with a strong entrepreneurial mindset and exceptionally high work standards to join our Ghana operations.
• The Wholesale team is the face of mPharma to new providers and plays an integral role in our strategy to increase our network of community pharmacies. It is a highly visible role that entails the execution of business development and strategic assessment with the goal of onboarding pharmacies.
• You will be assigned a specific region to deliver revenue growth.

Key Responsibilities

• Deliver agreed on organic revenue targets 
• Provide valuable consumption insights to Supply Chain for monthly planning sessions 
• Own and lead multiple customer accounts and manage relationships utilizing project management best practices
• Aggressively follow up with facilities on finalized bills and ensure collections are achieved in line with credit terms
• Know the company's product portfolio and provide existing customers with technical and product support
• Deliver solutions to potential operational issues such as billing and delays in the delivery of drugs.
• Enlist constant feedback from clients, and competition and communicate the same to the team.
• “Get the sale” using various customer business-to-business sales methods 
• Service existing accounts, obtain orders and establish new accounts by planning and organizing a daily work schedule to call on existing or potential sales outlets and other trade factors.
• Develop “out of the box” sales strategies/models, and evaluate their effectiveness
• Focus sales efforts by studying the existing and potential volume of pharmaceutical dealers.
• Monitor competition by gathering current marketplace information on pricing, new and existing products, delivery schedules, and merchandising techniques.

Our Ideal Candidate

• 3+ years experience in the health domain either working with multinational pharmaceutical companies, clinician settings, or other healthcare services 
• Experience writing and submitting pharmaceutical tenders 
• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
• Thrives on achieving success in a target driven environment
• Experience in managing and leading teams to success
• A strong work ethic and a proactive “can do” attitude that requires minimal supervision
• Fluent English with excellent writing, verbal, analytical, and organizational skills
• Proficient in Microsoft Office Suite, specifically Excel.
• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders
• Experience working in a multinational company is an advantage.
• A self-starter who can multitask while consistently producing high-quality deliverables for a diverse set of concurrent initiatives
• Good knowledge of the region

Qualifications

• Bachelor’s degree in business, sales, and marketing
• Understanding Supply Chain and inventory management practices and procedures is an advantage
• Healthcare background preferred
• Fluent oral and written English

go to method of application »

Position Description

• mPharma is looking for a responsible and trustworthy individual with a strong entrepreneurial mindset and exceptionally high work standards to join our Ghana operations.
• The Wholesale team is the face of mPharma to new providers and plays an integral role in our strategy to increase our network of community pharmacies. It is a highly visible role that entails the execution of business development and strategic assessment with the goal of onboarding pharmacies.
• You will be assigned a specific region to deliver revenue growth.

Key Responsibilities

• Deliver agreed on organic revenue targets 
• Provide valuable consumption insights to Supply Chain for monthly planning sessions 
• Own and lead multiple customer accounts and manage relationships utilizing project management best practices
• Aggressively follow up with facilities on finalized bills and ensure collections are achieved in line with credit terms
• Know the company's product portfolio and provide existing customers with technical and product support
• Deliver solutions to potential operational issues such as billing and delays in the delivery of drugs.
• Enlist constant feedback from clients, and competition and communicate the same to the team.
• “Get the sale” using various customer business-to-business sales methods 
• Service existing accounts, obtain orders and establish new accounts by planning and organizing a daily work schedule to call on existing or potential sales outlets and other trade factors.
• Develop “out of the box” sales strategies/models, and evaluate their effectiveness
• Focus sales efforts by studying the existing and potential volume of pharmaceutical dealers.
• Monitor competition by gathering current marketplace information on pricing, new and existing products, delivery schedules, and merchandising techniques.

Our Ideal Candidate

• 3+ years experience in the health domain either working with multinational pharmaceutical companies, clinician settings, or other healthcare services 
• Experience writing and submitting pharmaceutical tenders 
• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
• Thrives on achieving success in a target driven environment
• Experience in managing and leading teams to success
• A strong work ethic and a proactive “can do” attitude that requires minimal supervision
• Fluent English with excellent writing, verbal, analytical, and organizational skills
• Proficient in Microsoft Office Suite, specifically Excel.
• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders
• Experience working in a multinational company is an advantage.
• A self-starter who can multitask while consistently producing high-quality deliverables for a diverse set of concurrent initiatives
• Good knowledge of the region

Qualifications

• Bachelor’s degree in business, sales, and marketing
• Understanding Supply Chain and inventory management practices and procedures is an advantage
• Healthcare background preferred
• Fluent oral and written English