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  • Posted: Sep 28, 2022
    Deadline: Not specified
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  • OZÉ is bringing small businesses into the digital era, aggregating their data to help them build credit profiles and access finance. Founded in 2017, OZÉ is a mobile app that helps small businesses record their sales, expenses, payables, and receivables.
    Read more about this company

     

    Business Coach, Lending

    Mission for Business Coach, Lending:

    • To increase access to credit for Oze entrepreneurs who can use a loan to grow their business and pay it back on time. 


    Responsibilities:

    • Develop content to help Oze entrepreneurs better understand how to apply for a loan and manage credit.
    • Publish 1 blog per month about managing credit, getting an Oze loan, or using a loan to grow your business.
    • Create content that we can send specifically to loan applicants and active borrowers.
    • Collaborate with the Social Media & Community manager on relevant content for our social media channels and workshops.
    • Manage loan applications. 
    • Populate the loan application tracker with new applicants.
    • Conduct a primary assessment on the quality of the application and the availability of necessary documents.
    • Follow up with applicants to make sure that they understand the process and successfully submit their applications. 
    • Prepare OZÉ data and Mobile Money / Bank Statements for processing. 
    • Own the repayment process. 
    • Use technology systems to automate reminders to borrowers.
    • Set up digital standing orders through an Ecobank Xpress account where possible.
    • Proactively communicate with borrowers who have a history of late payments.
    • Maintain a 98% repayment rate.
    • Update the necessary trackers when repayments have been made.
    • Analyze the data for patterns to improve loan products, the application process and repayments.
    • Keep records of why users are rejected for a loan, make a late payment, or fail to pay.
    • Create systems and nudges that will improve repayment rates. 
    • Propose and test new types of loans. 
    • Be a team player
    • Participate in all-hands meeting and 360 feedback sessions.
    • Continuously learn by participating in 6 relevant webinars or by reading 6 relevant books per year and share what you learned with the team at monthly lunch & learns and/or through a blog post.
    • Recruit at least one awesome person to join our team; assist in the hiring and training of additional product team members.
    • Work with product and tech teams to develop and implement product improvements.


    Minimum Requirements & Skills:

    • A  strong passion for solving challenges with & for MSMEs.
    • At least 3 years of experience working at a fintech lending company.
    • Comfort analyzing with large data sets in Excel. Proficiency in MySQL and R-Studio is a plus. 
    • Magnetic personality that can manage building rapport with users while being stern as needed to collect payments.  
    • Ability to work flexibly and efficiently on a cross-cultural team in a fast-paced environment. 
    • Excellent verbal, visual & written communicator. 
       

    go to method of application »

    UX/UI Design - National Service Internship

    Description

    • We are currently seeking an intern with a deep interest & entry level experience in user experience and user interface.
    • This intern will provide support in the execution on design of products that are engaging, easy-to-use, powerful, viral, and inspire our customers to grow their businesses. He/ She will gain exciting real-world product design experience at Oze with the opportunity to become a full time employee at the end of the internship.
    • We frequently work in small teams to solve problems, explore new technologies, and learn from one another.
    • The ideal intern for this environment will be enthusiastic about learning & collaborative.


    What You Will Do:

    • Help define and design new user interface (UI) components.
    • Participate in the user research phase to understand the project’s strategic goals, user needs and technical constraints.
    • Collaborate with internal team members to brainstorm solutions or ways of approaching the design challenge.
    • Collaborate with UX/UI designer by producing artifacts that synthesize findings from discovery phase.
    • Build out sketches, wireframes, and prototypes into full designs.
    • Collaborate with UX/UI designer move designs through the design, testing, and implementation phases.
    •  Translate UI between platforms (i.e. adapt an iOS design for Android).
    • Execute usability testing and visual quality assurance.
    • Produce clickable prototypes that help evaluate the overall flow and experience of the product.
    • Prepare design artifacts for user testing and participate in the sessions by capturing feedback from at least 5 users per new feature.
    • Manage the library of designs in Zeplin.
    • Export final designs to Zeplin and archive designs that are no longer relevant.
    • Annotate design deliverables to ensure the design intent is clearly communicated to the development team and that there is a sufficient level of detail provided to support the implementation process.
    • Be a team player.
    • Participate in all-hands meetings/company stand ups and 360 feedback sessions.
    • Continuously learn by participating in relevant webinars or by reading relevant books per year and share what you learned with the team at monthly lunch & learns and/or through a blog post.
    • Work with product & engineering teams to develop and implement product improvements.


    What You Need to be Considered:

    • Experience working with style guides and user experience (UX) libraries, common patterns, & current UX practices.
    • Strong communication skills, excellent time management & organizational skills.
    • Comfortable with iterative design process.
    • Detail-oriented yet able to see the big picture.
    • Comfortable learning quickly in a fast-paced environment.
    • Proficiency in Figma, added proficiency in Adobe XD & Illustrator is a plus.
    • Have at least a BSc. from a reputable university.

    Method of Application

    Use the link(s) below to apply on company website.

     

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