Careers at Unateus

• Are you looking for an exciting opportunity to join a dynamic and fast-growing courier delivery company? Look no further! Unateus is actively seeking motivated and reliable individuals and incorporated courier teams to join our company as Delivery Agents.

Responsibilities:

As a Delivery Agent at Unateus, you will play a crucial role in ensuring the timely and secure delivery of packages to our valued customers. Your responsibilities will include:

• Timely Deliveries: Execute efficient and timely deliveries of packages to designated locations.
• Customer Service: Provide exceptional customer service, ensuring a positive and professional interaction with customers before and during deliveries.
• Status Updates on the Platform: We are IT friendly and all orders will come to your account on our in-house platform. In return, you will need to make all updates and provide all feedback for each order on the platform in a timely manner.
• Stock Keeping: Ensure all products we keep at your place are safe and inventoried.
• Package Handling: Safely pack, handle and transport packages, ensuring the integrity and security of the items being delivered.
• Cash on Delivery: Ensure COD collected from customers is secured and transferred to our account on time.
• Route Optimisation: Plan and optimise delivery routes to maximise efficiency and minimise delivery times.
• Communication: Maintain clear and open communication with our team and customers to address any delivery-related issues or updates.
• Vehicle Maintenance: Perform basic maintenance checks on the delivery vehicle to ensure it is in proper working condition.

To be eligible for this position, you should meet the following criteria:​

• Strong Work Ethic: We value individuals who are dedicated and committed to delivering exceptional service. A strong work ethic and a willingness to go the extra mile for our customers are highly regarded.
• Physical Fitness: The role of a delivery agent may involve delivering packages throughout the day, so you should be physically fit and able to perform these tasks safely.
• Excellent Communication: Effective communication skills are essential for interacting with both our team and customers. Clear and courteous communication is a key part of the role.
• Team Player: While you may often work independently, being a team player is important as you'll be part of a larger team working towards a common goal.
• Customer Service Orientation: We place a strong emphasis on providing exceptional customer service. If you have a customer-focused mindset and enjoy helping others, you'll excel in this role.
• Flexibility: Our delivery schedules can vary, so having a degree of flexibility in your availability is beneficial.
• Valid Driver's License: You must possess a valid driver's license with a clean driving record. This ensures that you can safely and responsibly operate a delivery vehicle. (However, this point can be ignored, depending on the environment of your city and the possibility of delivery on foot.)
• Reliable Transportation: Your own vehicle is a must. (However, this point can be ignored, depending on the environment of your city and the possibility of delivery on foot.)
• Workspace: A place with an Internet-enabled device, a printer, and space to store products in a secure location is essential.
• Get your Documents Ready: Personal documents for a background check must be sent to company email.
• Security Deposit: The deposit is required to be placed in the bank account of the company.

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• Are you an enthusiastic and persuasive communicator with a passion for customer engagement and sales? Unateus is currently seeking talented individuals to join our team as Call Center Operators, specialising in telemarketing services.

Responsibilities:

As a Call Center Operator at Unateus, you will be at the forefront of our telemarketing efforts. Your role will involve:

• Outbound Calls: Making outbound calls to prospects to introduce products and convert leads into orders for delivery.
• Product Knowledge: Developing a deep understanding of products to effectively communicate their features and benefits to prospects.
• Customer Engagement: Building rapport with potential customers, addressing their inquiries, and guiding them through the sales process.
• Sales Targets: Meeting or exceeding sales targets and objectives while maintaining high-quality interactions with customers.
• Data Entry: Accurately recording customer information and order details in our CRM.
• Call Recordings: Record and upload all calls.
• Communication: Maintain clear and open communication with our team and customers to address any issues or updates.

Requirements:

To be successful as a Call Center Operator at Unateus, you should possess the following qualifications and attributes:

• Excellent Communication Skills: Strong verbal communication skills and the ability to convey information persuasively.
• Sales Aptitude: A passion for sales and the ability to effectively close deals and meet or exceed sales targets.
• Customer-Centric Approach: A customer-focused mindset with the ability to engage, empathize, and build trust with potential customers.
• Resilience: The capacity to handle rejection and objections professionally, turning them into opportunities.
• Team Player: Collaborative and able to work effectively as part of a team in a fast-paced environment.
• Computer Literacy: Basic computer skills and the ability to use CRM and messengers.
• Flexibility: Willingness to work flexible hours, including evenings and weekends, as needed.
• Workspace: A quiet place with an Internet-enabled PC and cell phone is essential.
• Strong Work Ethic: We value individuals who are dedicated and committed to delivering exceptional service. A strong work ethic and a willingness to go the extra mile for our customers are highly regarded.
• Get your Documents Ready: Personal documents for a background check must be sent to company email.

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• Are you passionate about connecting people with great career opportunities? Unateus is seeking dedicated individuals to join our team as Recruiters, specialising in recruitment services.

Responsibilities:

As a Recruiter at Unateus, you will be instrumental in identifying and engaging top talent. Your responsibilities will include:

• Outreach Calls: Making outbound calls to potential candidates, introducing them to job opportunities, and conducting initial screenings.
• Candidate Relationship Management: Building and maintaining positive relationships with candidates, providing information about job openings, and addressing their questions.
• Team Liaison: Collaborating with our team to understand hiring needs and ensuring a seamless recruitment process.
• Data Management: Accurately recording candidate information and interactions in our recruitment database.
• Adherence to Recruitment Guidelines: Ensuring compliance with all relevant recruitment regulations and guidelines.

Requirements:

To excel as a Recruiter at Unateus, you should possess the following qualifications and attributes:

• Strong Communication Skills: Exceptional verbal communication skills and the ability to engage with candidates professionally and empathetically.
• Mission Focus: A commitment to delivering the highest level of service to our candidates.
• Attention to Detail: Precise data entry and record-keeping abilities to maintain accurate candidate information.
• Empathy and Integrity: A strong sense of empathy and ethical conduct while interacting with candidates.
• Adaptability: The ability to adapt to changing needs and a dynamic recruitment landscape.
• Computer Literacy: Basic computer skills and the ability to use CRM, google sheets, and messengers.
• Workspace: A quiet place with an Internet-enabled PC and cell phone is essential.
• Strong Work Ethic: We value individuals who are dedicated and committed to delivering exceptional service. A strong work ethic and a willingness to go the extra mile for our candidates are highly regarded.
• Get your Documents Ready: Personal documents for a background check must be sent to company email.