Vacancies at I&M Bank

Job Purpose:

• The Data Quality Manager will be responsible for establishing and maintaining robust data quality frameworks, policies, and practices across the bank.
• This role ensures that data quality principles are implemented across the Bank which will enable support strategic data driven decision-making, regulatory compliance, and operational efficiency.

Key Responsibilities:
Data Quality Strategy and Implementation: 

• Assist data governance office in developing, implementing, and maintaining comprehensive data quality strategies, policies, and procedures to ensure data integrity across the bank. This includes defining critical data elements, establishing data quality rules, and setting measurable quality targets.

Data Quality Monitoring and Reporting: 

• Design and deploy robust data quality monitoring mechanisms, including dashboards and reports, to track key data quality metrics (e.g., accuracy, completeness, consistency, timeliness, uniqueness, validity, relevance, integrity) and Key Performance Indicators (KPIs).
• Regularly assess data quality performance, identify trends, and report findings to Head of Data Governance.

Data Governance and Compliance: 

• Work with data governance office to establish and enforce data governance frameworks. Ensure compliance with internal data quality standards, external regulatory requirements (e.g., KDPA, FATCA, CRS etc..), and industry best practices.
• Participate in the development and enforcement of data ownership and stewardship models.

Data Quality Assessments and reviews: 

• Conduct regular data quality assessments and reviews to identify data defects, root causes, and potential risks. Develop and oversee remediation plans in collaboration with data owners and technical teams to resolve data quality issues promptly and effectively.

Data Cleansing and Enrichment Initiatives: 

• Lead and manage data cleansing, standardization, and enrichment projects to improve the overall quality and usability of data assets with Bank stakeholders (data owners and data stewards). This involves working with data engineers as well and other technical teams to implement automated data quality processes and tools.

Cross-Departmental Collaboration: 

• Collaborate effectively with various departments, including IT, business units, analytics, and legal, to foster a data quality-aware culture. Provide expert guidance and support on data quality best practices and solutions.

Training and Awareness: 

• Develop and deliver training programs and awareness campaigns to educate employees across the organization on data quality principles, policies, and their roles in maintaining high data quality standards.

Tool and Technology Management: 

• Evaluate, select, and implement data quality tools and software to automate data profiling, validation, cleansing, and monitoring processes. Stay abreast of emerging data quality technologies and methodologies.

Key Measures:

• Data Quality Framework, Policies, Procedures, Standards and Metrics: Assist DGO in developing and maintaining the bank’s data quality framework, policies, procedures, standards and metrics.
• Regulatory Compliance: Ensure compliance with regulatory and internal risk management data standards.
• Data Stewardship: Manage data stewardship programs to drive accountability especially with data quality principles.
• Data Quality Management: Develop and implement and monitor data quality controls, standards and metrics across the bank.
• Training & Awareness: Build a culture of data responsibility through continuous data quality trainings and stakeholder engagements.

Education Requirements:

• Bachelor’s or master’s in data science, Information Systems, Computer Science, or related field.

Professional Qualifications / Membership to professional bodies:

• Six Sigma or Lean Data Quality Certification.
• ISO 8000 Data Quality Certification.
• Any other Data Quality Certifications.

Work Experience:

• 5+ years in data management, data governance, or analytics, with at least 2 years in a data quality role. 
• Proven experience in banking or financial services is highly preferred.
• Familiarity with data governance tools, data catalogues, and data quality management platforms.
• Familiarity with industry frameworks (e.g., DAMA-DMBOK, ISO 8000, DCAM).

Competencies:

• Strong analytical and problem-solving skills.
• Proficiency in SQL, Python and BI platforms.
• Excellent communication and stakeholder management.
• Deep understanding of data quality and metadata management.
• Ability to lead cross-functional initiatives.
• Knowledge of data privacy and compliance regulations.

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Job Purpose:

• The Head of Islamic Banking Window will provide strategic leadership and market positioning of the Islamic Banking window’s operations within the bank, ensuring compliance with Shariah principles, regulatory requirements, and the bank’s strategic objectives.
• This role requires strong leadership, business development acumen, and an in-depth understanding of Islamic financial products and services.

Key Responsibilities:
Strategic Leadership:

• Develop and implement the overall strategy for the Islamic Banking Window in alignment with the bank’s vision and growth objectives.
• Provide leadership to the Islamic Banking team, fostering a culture of compliance, customer focus, and performance.
• Lead the development and implementation of the unit’s business plan including development of strategies, client segments and marketing plans.
• Lead development, launch and management of the unit’s assets and liability products across whole bank’s customer segments.
• Lead product development in compliance with shariah principles and in consultation with shariah supervisory council.

Innovation, Business Development & Growth:

• Drive innovation in product development while ensuring strict adherence to Shariah principles.
• Identify new market opportunities and design competitive Shariah-compliant products for all customers segments.
• Develop and manage relationships with key clients, regulators, and stakeholders.
• Gather market intelligence on product needs and continuous innovation and product upgrades to meet emerging customers' and industry needs and required standards for the Bank.
• Develop efficient process and controls for products including onboarding, portfolio management and income mapping.
• Oversee marketing and promotional strategies to enhance brand visibility and customer engagement.
• Develop and own the pricing strategy for existing and new products rolled out.

Risk, Compliance & Governance:

• Ensure all products, services, and operations comply with Shariah guidelines and directives issued by the Shariah Supervisory Board (SSB).
• Own and manage all risk aspects of Shariah Products and ensure efficient processes and controls to mitigate the risks.
• Ensure all audit and compliance issues are addressed adequately and timely.
• Act as the focal point between the bank’s management and the Shariah Supervisory Board.
• Implement effective Shariah governance and reporting frameworks as required by regulators.

Operations Management:

• Establish and oversee day-to-day operations of the Islamic Banking Window, including branch operations, product delivery, and support functions.
• Ensure compliance with local banking regulations, internal policies, and risk management frameworks.
• Monitor financial performance, profitability, and cost management for the Islamic Banking Window.

Customer Service and Product Support:

• Conduct product awareness and training in the Bank and ensure support for marketing and communication of Bank products.
• Gather customer feedback from different touchpoints/channels and continuously review for action or product improvement.
• Continuously keep in touch with business segments and customers to ensure excellent customer satisfaction and retention.

Team Management & Development:

• Lead, mentor, and develop staff to ensure strong technical skills in Islamic banking.
• Promote a high-performance culture aligned with the values of Shariah-compliant financial services.
• Conduct training programs to enhance Islamic finance knowledge across the bank.

Qualifications & Work Experience:

• Degree in Finance, Business Administration, Economics, or related field (CIMA, CFA, or Islamic Finance certifications preferred).
• Minimum 10–15 years of banking experience with at least 5 years in Islamic Banking leadership roles.
• Strong knowledge of Islamic finance principles (Murabaha, Ijarah, Mudarabah, Musharakah, Sukuk, etc.).
• Proven track record in business development, strategy execution, and people management.
• In-depth understanding of Products, policies and regulations.
• Good undertaking of the competition and regulatory landscape.

Key Skills & Competencies:

• Strong leadership and decision-making skills.
• Excellent understanding of Shariah governance and Islamic finance principles.
• Strategic thinking with commercial acumen.
• Strong stakeholder management and relationship-building skills.
• Effective communication, presentation, and negotiation skills.
• Ability to balance growth objectives with compliance and risk management.

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Job Purpose:

• The Procurement Manager will be responsible for ensuring procurement activities are conducted in full compliance with the Bank’s internal policies, audit requirements and governance frameworks.
• The role involves proactively identifying, assessing and mitigating risks associated with procurement processes, while maintaining strong collaboration with both internal departments and external suppliers to uphold integrity, regulatory compliance and efficiency across the procurement function.

Key Responsibilities:
Strategic (10%):

• Develop and implement procurement strategies that align with the bank’s overall business objectives, risk appetite, and regulatory framework.
• Identify opportunities for cost savings, process optimization, and value creation through strategic sourcing and supplier consolidation.
• In liaison with HoD, foster strategic partnerships with key suppliers to ensure long-term value, innovation, and service reliability.
• Lead periodic reviews of procurement policies and procedures to ensure relevance, efficiency, and alignment with industry best practices.
• Conduct market intelligence and benchmarking to stay ahead of pricing trends, emerging risks, and supply chain dynamics.
• In liaison with HoD, support strategic projects and initiatives by providing procurement insights, risk assessments, and commercial guidance.
• Participate in spend analysis and reviews to support audit readiness.
• Contribute to the development and execution of the annual procurement plan.
• Roll out vendor management program and ensure appropriate risk categorization of vendors.
• Provide periodic vendor review reports based on risk ratings.

Support Governance - Operational (60%):

• Oversee the branch expansion project, particularly compliance with the laid down tendering process to ensure full adherence and compliance and improve on the turnaround times.
• Support HoD in preparing reports for major projects and progress updates and take lead on few of the projects on behalf of Procurement Department.
• Organize and participate in UORCCO meetings to ensure its effectiveness.
• Maintain stakeholder relationships to support procurement operations.
• Oversee procurement activities for facilities, fleet and logistics in line with governance standards.
• Regular end-to-end procurement processes reviews including requisition review, sourcing, evaluation, contracting, and purchase order issuance.
• Ensure timely acquisition of goods and services in line with approved procurement plans and service level agreements (SLAs).
• Coordinate with Finance and user departments to ensure proper budgetary alignment, invoice reconciliation, and timely supplier payments.
• Leverage procurement systems and tools to streamline workflows, track performance metrics, and generate operational reports.

Supplier Management (30%):

• Maintain and update the approved supplier database, ensuring all vendors meet compliance, quality, and performance standards. Regular follow ups on contract status and renewals with internal stakeholders.
• Oversee supplier pre-qualification and onboarding to reduce operational risk.
• Monitor supplier performance in liaison with User Departments through KPIs, SLAs, and regular evaluations to ensure consistent delivery and service excellence.
• Facilitate contract renewals, ensuring favorable terms, risk mitigation, and alignment with bank policies.
• Resolve supplier disputes and escalate issues as needed, maintaining productive and transparent relationships.
• Conduct due diligence and risk assessments on new and existing suppliers to safeguard against fraud, reputational risk, and supply chain disruptions.
• Promote supplier diversity and sustainability in line with the bank’s ESG goals and procurement ethics.
• Improvement plans and regular training on the same to key bank stakeholders. 
  Financial Responsibility:
• To support HoD achieve the set targets ensuring value creation with appropriate justification as shall be assigned from time to time.

Academic Qualifications:

• Bachelor’s degree in finance, Procurement, Supply Chain, Accounting or Business-related field.
• Professional Qualifications / Membership to professional bodies/ Publication: 
• CIPS certification; Member of Kenya Institute of Supplies Management or CPA(K).

Work Experience Required:

• 8+ years in procurement, preferably in banking or regulated sector.

Competencies:

• Planning & Organizational skills.
• Analytical skills and attention to detail.
• Strong oral and written communication skills.
• Interpersonal skills to manage stakeholders at all levels. 
• Ethics and integrity.
• Strong compliance and analytical capabilities.
• Risk Knowledge.