Job Openings at Vodafone

About The Job

Role Purpose

• The Brand Manager provides expert knowledge, to deliver against the strategy and vision of the Vodafone Brand. 
• They execute on the Brand positioning across products, services and innovations that are launching, ensuring consistent delivery and execution of the Brand strategy which is brought to life through ‘on Brand’ positioning, messaging and creative execution.
• The Brand Manager focuses on the supervision of the creative agency(s) , who develop and deliver effective Vodafone communications in line with the Brand strategy, promote and maintain the Brand image, manage the media plans in order to support brand and commercial priorities to include driving target achievement and increasing Brand value

Key Accountabilities/Responsibilities and Decision Ownership:

• Assists, advises on and executes brand positioning, identity development and campaign approval processes and activities
• Has people supervisory responsibility for a team of Marketing Communications and Brand professionals i.e. the creative agency, events and activations agencies, etc. and contributes towards delivering a range of strategic brand, communication and identity programmes across all channels, audiences and segments, which may be in conjunction with other Brand teams;
• Maintains strong relations and works closely with relevant departments (e.g. Consumer Business Units (CBU), Vodafone Business Units (VB), Vodafone Foundation, Technology, Digital Marketing and CVM, etc.) on propositions
• Works effectively with internal audiences and external agencies/vendors to ensure understanding of the Brand identity, interpretation and creative expression – challenging interpretation where required

Profession and Technical Competencies:

• Proactive, with strong personal drive
• Enthusiastic about the telecoms industry
• Medium to strong quantitative ability
• Creative Thinker
• Deep thinker able to view a problem from different angles
• Ability to handle detail while retaining sense of the big picture
• Brand or account manager experience (client/agency) (minimum 5 years)
• Numerical and analytical skills / degree of comfort with basic math (decimal and percentages).
• Consumer data analysis skills

go to method of application »

About The Job

Role Purpose

• To execute the Fixed broadband Sales strategy process in assigned region whilst ensuring and maintaining positive revenue growth year on year. 
• To enable achievement of all targets through monitoring, tracking and ownership of all sales through to activation.
• To act as a Point of Contact within the Commercial Function to notify of the bigger team of all market dynamics within territory of operation. 
• It's equally important to drive team to build knowledge and understanding of all Vodafone Fixed products and commissions policies as well as health and safety standards. 
• You are regarded as the “eye” of Fixed Business within the region.

Key Accountabilities:

• Motivate team to reduce Fixed agent attrition and drive efficiency
• Provide 2nd Line support to ZMs and sales agents by liaising with key stakeholders
• Prepare and ensure timely  Fixed sales opportunities for sales
• Demonstrates a strong ability to analyze and solve problems in order to gives appropriate feedback to team and management. 
• Acting to solve discovered problems/issues in line with set processes and procedures.
• Escalating discovered problems/issues in line with set processes and procedures.
• Provides accurate and up to date information on a regular basis to keep team and managers informed of market dynamics 
• Recommends and executes improvement actions to processes and procedures in line with Vodafone’s continuous improvement 
• Improve overall team function capability and effectiveness
• Has a detailed and working knowledge of all relevant technologies, products, services or processes.

Core Competencies, Knowledge, and Experience:

• Degree or Masters in Marketing or any related field 
• 2 – 5 years Telecoms experience with specialisation in any sales area
• Excellent computer knowledge.
• Strong communication and decision making skills – ability to balance conflicting interests.
• Proactive individuals with a flexible and adaptable approach to their work and a proven track record demonstrating that they’re a team player, strong influence and relationship management skills, and, and customer centric.
• A working Knowledge of Vodafone products and services. 
• Awareness of Vodafone’s network and support systems (e.g. Billing & payment methods, reporting and service management) 
• Ability to communicate effectively to technical and non-technical customers.
• Must be able to multi-task.