Job Opportunities at Catholic Relief Services (CRS)

Job Summary:

• As a member of the Country Program (CP) Senior Management Team, you will provide strategic direction, leadership, and management of the CP’s programming to ensure the establishment and successful implementation of high-quality programs serving the poor and vulnerable. Your leadership, management and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming. As part of the Senior Management Team, you will proactively manage security and mitigate security risks.

RESPONSIBILITIES
Roles and Key Responsibilities:

• In collaboration with the Country Representative (CR) provide strategic direction for the design of the CP strategic frameworks and plans, including the development of resource mobilization strategies to optimize the impact of programming interventions in line with regional and agency strategic priorities.
• Lead high-quality project design incorporating project management standards and MEAL methods, appropriate to scope, context, and technical requirements of projects. Coordinate planning of activities across various projects from different sectors to ensure integration of program interventions and efficiency in implementation.
• Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance assessment for direct reports. Contribute to developing staffing plans for projects and to the recruitment process of senior project staff.
• Create and maintain proper conditions for learning. Establish a safe environment for sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to deficiencies. Promote accountability, learning and knowledge management overseeing implementation of the MEAL policy, as well as cross-sectoral and cross-department learning.
• Coordinate with CP operations leads to ensure appropriate project budgeting and efficient use and stewardship of project material sources.
• In coordination with resource mobilization staff oversee the business development cycle to ensure quality proposals per agency and donor standards.
• Oversee the identification, assessment and strengthening of appropriate partnerships and the appropriate application of partnership concepts, tools, and approaches.
• Ensure technical assistance and capacity strengthening for project teams and partners in project management standards and related MEAL, business development and operational activities. Identify training opportunities, develop training curriculums, and deliver trainings.
• Represent CRS in meetings with Church and Caritas officials, NGOs, Government Ministries, donor representatives, diplomatic missions, and other external engagements.
• Support and guide sector influence and country program local leadership agenda.
• Ensure effective close out of projects and the proper start up of new ones in line with CRS standards.
• Provide strong staff management of teams in remote locations and promote compliance and accountability.

QUALIFICATIONS
Basic Qualifications

• Master's Degree in International Development, International Relations, or relevant field.
• Minimum of five years of relevant field-based program management, at least three years of middle/senior management experience.
• Experience in the development of successful proposals, reports, strategic alliances, project design, project management, and monitoring and evaluation.
• Experience in partner capacity strengthening, staff development, training, and mentoring, as well as in team building and strategic planning initiatives. Experience working with Church partners a plus
• Experience in community development, community mobilization, or similar grassroots, self-help initiatives.
• Experience in project grants management, including project design, budget preparation, expenditure tracking, monitoring and evaluation, reporting, etc., preferably for projects funded by multiple public donors, including USAID.
• Experience with successful business development activities capturing public and/or private donor funding.

Required Languages – English

Travel - Must be willing and able to travel up to 30%

Knowledge, Skills and Abilities

• Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.
• Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
• Team leadership abilities
• Presentation and facilitation skills
• Proactive, resourceful, solutions oriented and results-oriented

Preferred Qualifications

• Excellent English writing skills.
• Staff management experience and abilities that are conducive to a learning environment.
• Experience and abilities in capacity strengthening - developing curricula and facilitating trainings.
• Experience using MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, and knowledge sharing networks.

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Job Summary:

• The EMPOWER West Africa Coordinator will manage and provide technical oversight and strategic leadership of the development and implementation of all EMPOWER West Africa programming, ensuring effective systems and processes are in place that support high-quality programming advancing CRS’ work in serving the poor and vulnerable. Your management skills and knowledge will ensure that EMPOWER West Africa delivers high-quality programming and continuously works towards improving the capacity of participating Local Humanitarian Actors to lead emergency preparedness and response activities in their respective countries.

RESPONSIBILITIES
Roles and Key Responsibilities:

• Provide management, guidance, and technical oversight of EMPOWER West Africa, including its rapid response funding mechanism, throughout the project cycle to ensure project design, start-up, implementation, financial management, reporting, and close-out are in line with CRS program quality principles and standards, donor guidelines, and industry best practices.
• Effectively manage talent for EMPOWER West Africa and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports. 
• Oversee and facilitate technical assistance and capacity strengthening activities for EMPOWER West Africa participating organizations to enhance program quality and impact. Capacity strengthening may be achieved through remote or on-site trainings, workshops, learning events, peer-to-peer exchanges, simulations, coaching, and on-the-job training.
• Oversee and administer the LHA rapid response funding mechanism, ensuring timely, high quality disaster relief assistance to impacted communities served by participating organizations, aligned with humanitarian needs and the budget, operational, and technical capacity of the project and organizations.
• Assume a direct support, management or leadership role during emergency responses via remote or on-site secondment to participating organizations, as needed/requested.
• Manage and mitigate safeguarding and protections risks and ensure all staff and participating organizations understand and adhere to CRS protection, code of conduct, and safeguarding policies and procedures.  Ensure protection, gender, and conflict sensitivity are mainstreamed throughout project design and implementation, and that diverse, vulnerable people’s feedback is frequently solicited and incorporated into project design, implementation, and adaptive management.
• Lead the development of program learning and identify opportunities for learning, research and publications in the area of emergency partner capacity strengthening and humanitarian localization. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency knowledge management agenda. Ensure integration of innovations and best practices.
• Contribute to the proactive pursuit of opportunities for new funding to ensure growth of EMPOWER West Africa’s multi-donor portfolio in line with agency, regional, and participating organizations’ strategic priorities. Serve as the technical lead and technical writer to ensure quality proposals for EMPOWER West Africa meet agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals.
• Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources. Review and analyze project finance reports and take necessary steps to ensure proper management and utilization of project budgets; develop budget modifications, as necessary.
• Represent EMPOWER West Africa in the EMPOWER Steering Committee and contribute to CRS’ global learning agenda on and advancement of humanitarian capacity strengthening.

QUALIFICATIONS
Basic Qualifications

• Master's Degree in International Development, International Relations or related field required. Additional experience may substitute for some education.
• Minimum of 5 years in relevant field-based project management experience required, with preferably at least 2-3 years working complex emergencies in partnership with local humanitarian actors.
• Experience in managing moderately complex projects preferably with an international NGO.

Required Languages 

• English and French oral and written language proficiency required, with excellent English writing skills and capable of conducting trainings, writing reports and proposals, holding meetings, conducting interviews and communicating with LHAs in both English and French.
• Knowledge of West African languages or Portuguese a plus. 

Travel 

• Willingness and ability to travel internationally up to 50% of time (6 months out of the year).
• Willingness and ability to deploy quickly to support responses to rapid onset emergencies, when necessary, primarily within West Africa but may include opportunities to deploy to other regions as agency needs dictate.

Knowledge, Skills and Abilities

• Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings
• Excellent strategic, analytical, problem-solving and systems thinking skills with capacity to ability to quickly adapt technical guidance to any given operating environment
• Excellent technical and proposal writing skills
• Extremely flexible and able to cope with stressful situations in emergency environments
• Proactive, resourceful, results and service-oriented
• Presentation, facilitation, training, mentoring, and coaching skills including remote and online settings
• Ability to effectively manage staff remotely.

Preferred Qualifications

• Candidates from/presently based in the West Africa region are highly preferred.
• Strong demonstrated experience in project grants management, including project design, preferably for grants from multiple public donors, including USAID.
• Demonstrated ability to write high quality technical proposals and reports.
• Experience with building the capacity of local organizations, including to serve in leadership roles, preferably in emergency situations. Knowledge of church networks and Caritas Internationalis is highly preferred.
• MEAL and ICT4D skills and experience a plus
• Staff management experience and abilities that are conducive to a learning environment.
• Experienced trainer/teacher of adults and multi-cultural groups, in both in-person and virtual settings.
• Proficient in MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems, knowledge-sharing networks.

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Job Summary:  

• The EMPOWER West Africa Emergency Grant Accountant and Emergency Finance Technical Advisor I (Emergency Grant and Finance TA) will provide technical advice and accompaniment to local organizations participating in the EMPOWER West Africa program on a range of program design and implementation issues in the area of emergency response resource stewardship, financial accountability and financial risk management.  You will support participating organizations to strengthen their institutional capacity of financial management systems, processes, and practices to advance the delivery of high-quality programming to the poor and vulnerable. As a part of the EMPOWER team, you will help coordinate and contribute to the implementation of EMPOWER West Africa project policies and procedures in compliance with CRS’ established accounting standards, GAAP, donors’ rules and regulations, and legal requirements to support high-quality programs serving the poor and vulnerable. You will efficiently perform accounting services through documenting the EMPOWER West Africa financial transactions by compiling, analyzing, and verifying account information, preparing account entries, and delivering financial reporting services throughout the EMPOWER West Africa life cycle.

RESPONSIBILITIES
Roles and Key Responsibilities: 

• Develop and monitor sound financial accounting and reporting procedures for the LHA rapid response funding mechanism sub-recipients and participating organizations following established standards. Manage the development and maintenance of all data necessary to process financial transactions for assigned the LHA rapid response funding mechanism accounts in the financial accounting software, supporting timely, high quality disaster relief assistance to impacted communities served by participating organizations.
• Monitor disbursement/receipt schedules for LHA rapid response funding mechanism sub-recipients, alert relevant EMPOWER West Africa project staff of due payments/liquidations and maintain appropriate communication and follow-up to facilitate timeliness of financial resource management and compliance with set deadlines.
• Provide technical assistance and lead capacity strengthening activities for EMPOWER West Africa participating organizations on emergency financial processes. Capacity strengthening may be achieved through remote or on-site trainings, workshops, learning events, peer-to-peer exchanges, simulations, coaching, and on-the-job training.
• Assess, evaluate and monitor participating organizations’ financial management processes and provide capacity strengthening on financial accounting and transactions, effective budget development and management, finance policies and regulations, internal controls, financial projections and reporting procedures, ensuring accuracy and consistency of financial data and safeguarding of resources.
• Assume a direct support, management or leadership role during emergency responses via remote or on-site secondment to participating organizations, as needed/requested. 
• Review and validate a sample of supporting documentation to ensure required documents are accurate and complete and authorizations are in place.
• Record financial transactions following appropriate authorizations. Review and analyze various accounts to detect irregularities. Advise on corrective actions and prepare correcting entries and adjustments, as necessary.
• Prepare various periodic and ad hoc financial reports and perform variance analysis to assist EMPOWER West Africa project staff with decision-making. Assist with budget revisions as needed.
• Perform assigned treasury EMPOWER West Africa project (cash payment/receipt, cash forecast, etc.) duties, as long as segregation of duties is ensured.

QUALIFICATIONS
Basic Qualifications 

• B.A. degree in Accounting, Finance, Economics, Business Administration with courses in accounting, or a qualification in accounting (CPA/ACCA or equivalent), Master's Degree preferred. A professional certification in Accounting or a related field highly preferred.
• Minimum of three years relevant work experience with progressive responsibilities, ideally with an international NGO, with minimum of two years relevant field-based experience in complex emergencies in partnership with local humanitarian actors.
• Knowledge of technical principles and concepts in emergency program management and operations. General knowledge of other related disciplines such as LHA capacity strengthening and market-based approaches to ensure proper cross-sectoral approach.

Required Languages

•  English and French oral and written language proficiency required, with excellent English writing skills and capable of conducting trainings, writing reports and proposals, holding meetings, conducting interviews and communicating with local humanitarian actors in both English and French.
• Knowledge of West African languages or Portuguese a plus. 

Travel

• Willingness and ability to travel internationally up to 50% of time (6 months out of the year).
• Willingness and ability to deploy quickly to support responses to rapid onset emergencies, when necessary, primarily within West Africa but may include opportunities to deploy to other regions as agency needs dictate.

Knowledge, Skills and Abilities  

• Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings
• Excellent strategic, analytical, problem-solving and systems thinking skills with capacity to ability to quickly adapt technical guidance to any given operating environment
• Knowledge of capacity strengthening best practices and partnership principles.
• Extremely flexible and able to cope with stressful situations in emergency environments
• Very good planning, monitoring and organizational skills
• Ethical conduct in accordance with recognized professional and organizational codes of ethics
• Proactive, resourceful, results and service-oriented
• Presentation, facilitation, training, mentoring, and coaching skills including remote and online settings

Preferred Qualifications 

• Candidates from/presently based in the West Africa region are highly preferred.
• Experienced trainer/teacher of adults and multi-cultural groups, in both in-person and virtual settings.
• Knowledge of the relevant public donors’ regulations highly preferred.
• Substantial budgeting, budget/expense analysis, and accounting experience.
• Knowledge of local law in taxation and local regulatory reporting procedures.
• Proficient in MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, knowledge-sharing networks. Knowledge of Oracle financial accounting package or similar financial reporting software preferred.

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Job Summary:

• The EMPOWER West Africa Monitoring, Evaluation, Accountability, and Learning and Information Management Technical Advisor I (MEAL and IM TA) will provide technical advice and accompaniment to local organizations participating in the EMPOWER West Africa program on a range of program design and implementation issues in the area of emergency MEAL and IM.  You will support participating organizations to strengthen their institutional capacity for humanitarian response programming, informed by CRS program quality principles and standards, donor guidelines, and industry best practices to advance the delivery of high-quality programming to the poor and vulnerable. As a part of the EMPOWER team, you will support local national organizations to achieve their institutional objectives for humanitarian response MEAL and information management.  You will also manage the overall EMPOWER West Africa MEAL System.  

RESPONSIBILITIES
Roles and Key Responsibilities:

• Provide technical assistance and lead capacity strengthening activities for EMPOWER West Africa participating organizations on MEAL and IM. Capacity strengthening may be achieved through remote or on-site trainings, workshops, learning events, peer-to-peer exchanges, simulations, coaching, and on-the-job training.
• Support participating local organizations to develop project management and MEAL documents and tools, technical manuals or guidance, learning and training materials, and quality improvement plans.
• Provide capacity strengthening on surveys and assessments, including the use of appropriate ICT4D data collection and analysis tools such as CommCare, Excel, and PowerBI.  As needed/requested, directly support methodological design, development of data collection tools, training of data collectors, data collection and analysis.
• Contribute to, and in some cases lead, the development of the technical design for MEAL strategies for proposals, including defining appropriate MEAL systems and indicators. Advise project teams on integrating donor strategies, priorities and technical requirements into CRS’ approach.
• Provide capacity strengthening on Feedback, Complaints and Response Mechanisms (FCRM) and how to apply learning for adaptive management, including ensuring that diverse, vulnerable people’s feedback is frequently solicited and incorporated into project design and implementation through adaptive management.
• Assume a direct support, management or leadership role in MEAL and IM during emergency responses via remote or on-site secondment to local humanitarian actors, as needed/requested.
• Monitor and manage the EMPOWER West Africa MEAL system, supporting internal and external knowledge management, database and dashboard management, documentation, learning, and reporting.

QUALIFICATIONS
Basic Qualifications

• Master's Degree in a relevant field such as Social Sciences, Statistics, International Development, Economics, Humanitarian Management, Data Science required. A bachelor’s degree with significant relevant work experience may replace the requirement for a master’s degree.
• Minimum of three years relevant work experience with progressive responsibilities, ideally with an international NGO, with minimum of two years significant time in a MEAL and information management capacity, ideally in complex emergencies in partnership with local humanitarian actors.
• Thorough familiarity with the principles of, and field experience in, current approaches to MEAL for emergency relief programs, including both qualitative and quantitative methods. General knowledge of other related disciplines such as partner capacity strengthening, market-based approaches and protection mainstreaming to ensure proper cross-sectoral approach.
• Experience with program monitoring and evaluation, including applying data collection tools and methodologies, data analysis, and data presentation.
• Experience in implementing relational databases in humanitarian or development contexts, including data cleaning, troubleshooting, data analysis and creation of dashboards
• Expertise in Excel and statistical software, with experience in PowerBI and digital data collection tools such as CommCare.

Required Languages

• English and French oral and written language proficiency required, capable of conducting trainings, writing reports and proposals, holding meetings, conducting interviews and communicating with participating organizations in both English and French.
• Knowledge of West African languages or Portuguese a plus. 

Travel

• Willingness and ability to travel internationally up to 50% of time (6 months out of the year).
• Willingness and ability to deploy quickly to support responses to rapid onset emergencies, when necessary, primarily within West Africa but may include opportunities to deploy to other regions as agency needs dictate.

Knowledge, Skills and Abilities  

• Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings
• Excellent strategic, analytical, problem-solving and systems thinking skills with capacity to ability to quickly adapt technical guidance to any given operating environment
• Knowledge of capacity strengthening best practices and partnership principles.
• Extremely flexible and able to cope with stressful situations in emergency environments
• Proactive, resourceful, results and service-oriented
• Presentation, facilitation, training, mentoring, and coaching skills including remote and online settings

Preferred Qualifications 

• Candidates from/presently based in the West Africa region are highly preferred.
• Demonstrated ability to design and write high quality technical proposals.
• Experience in establishing and implementing community-based FCRM and knowledge of technical principles, concepts and international standards in safeguarding, protection from sexual exploitation and abuse (PSEA) and protection mainstreaming in humanitarian response highly preferred.
• Experienced trainer/teacher of adults and multi-cultural groups, in both in-person and virtual settings.
• Proficient in MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, knowledge-sharing networks.

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Job Summary:  

• The EMPOWER West Africa Emergency Operations and Supply Chain Technical Advisor I (Emergency Ops TA) will provide technical advice and accompaniment to local organizations participating in the EMPOWER West Africa program on a range of program design and implementation issues in the area of emergency response operational capacity and management including Human Resources (HR), Supply Chain, Logistics, Procurement, Administration, Fleet, Information and Communication Technology (ICT) and Audit.  You will support participating organizations to strengthen their institutional capacity for humanitarian response programming, through good stewardship of resources, principled compliance, and proactive identification and mitigation of risks informed by CRS program quality principles and standards, donor guidelines, and industry best practices to advance the delivery of high-quality programming to the poor and vulnerable. As a part of the EMPOWER team, you will support local national organizations to achieve their institutional objectives for humanitarian response management.

RESPONSIBILITIES
Roles and Key Responsibilities: 

• Provide technical assistance and lead capacity strengthening activities for EMPOWER West Africa partners on emergency operations and supply chain management. Capacity strengthening may be achieved through remote or on-site trainings, workshops, learning events, peer-to-peer exchanges, simulations, coaching, and on-the-job training.
• Provide capacity strengthening in operations functions (systems, processes and staffing) to ensure humanitarian services are delivered with high-quality in an efficient manner. Identify and help address challenges that affect the proper stewardship and optimal utilization of program assets and resources (financial, human, and material).
• Provide capacity strengthening on identifying, managing, and mitigating security and other risks that may impact staff safety, humanitarian access, and operational success. Support partners to proactively identify, manage, and mitigate risks.
• Provide capacity strengthening on internal processes for approving expenses, monitoring spending, and making budget adjustments in line with operational and programmatic needs and with donor requirements.
• Provide capacity strengthening on effective staffing and adherence to HR systems, policies and practices that support a high-performance culture, staff development and retention. Help assure quality personnel administration and a work environment that upholds staff wellbeing and duty of care.
• Provide capacity strengthening on development of and compliance with policies, procedures, donor requirements and local laws and regulations, and support establishment of procedures for periodic systems checks, review and assessment of operations policies and procedures. Coordinate response to issues that emerge from internal and external audits and provide guidance to implement improvements.
• Assume a direct support, management or leadership role during emergency responses via remote or on-site secondment to local partners, as needed/requested. 

QUALIFICATIONS
Basic Qualifications 

• Bachelor’s degree in Business Administration, Economics, Finance, Accounting, international development or Humanitarian Program Management, or other relevant field. Master’s degree a plus.
• Minimum of three years relevant work experience with progressive responsibilities, ideally with an international NGO, with minimum of two years relevant finance, human resources, logistics, or administration field-based experience in complex emergencies in partnership with local humanitarian actors.
• Knowledge of technical principles and concepts in emergency operations and supply chain management. General knowledge of other related disciplines such as partner capacity strengthening, cash and voucher assistance, market-based approaches and safeguarding to ensure proper cross-sectoral approach.

Required Languages

• English and French oral and written language proficiency required, with excellent English writing skills and capable of conducting trainings, writing reports and proposals, holding meetings, conducting interviews and communicating with partners in both English and French.
• Knowledge of West African languages or Portuguese a plus. 

Travel

• Willingness and ability to travel internationally up to 50% of time (6 months out of the year).
• Willingness and ability to deploy quickly to support responses to rapid onset emergencies, when necessary, primarily within West Africa but may include opportunities to deploy to other regions as agency needs dictate.

Knowledge, Skills and Abilities  

• Excellent relationship management skills with ability to influence and get buy-in from people not under direct supervision and to work with individuals in diverse geographical and cultural settings
• Excellent strategic, analytical, problem-solving and systems thinking skills with capacity to ability to quickly adapt technical guidance to any given operating environment
• Knowledge of capacity strengthening best practices and partnership principles.
• Extremely flexible and able to cope with stressful situations in emergency environments
• Proactive, resourceful, results and service-oriented
• Presentation, facilitation, training, mentoring, and coaching skills including remote and online settings

Preferred Qualifications 

• Candidates from/presently based in the West Africa region are highly preferred.
• Experience and knowledge of technical principles, concepts and international standards in safeguarding, protection from sexual exploitation and abuse (PSEA) and protection mainstreaming in humanitarian response highly preferred.
• Experienced trainer/teacher of adults and multi-cultural groups, in both in-person and virtual settings.
• Experience managing warehouse, transport, and food or other humanitarian distribution operations a plus
• Proficient in MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information and budget management systems, knowledge-sharing networks.