Jobs at mPharma

Position Description 

• mPharma is looking for a responsible and trustworthy professional with exceptionally high work standards to join our team as a Retail Operations intern. This role entails the day-to-day management of the QRx Pharmacies. 

Key Responsibilities

• Responsible for ensuring that the pharmacies are following the guidelines in the Franchise Manual. 
• Provide weekly business updates and performance of assigned Pharmacies. 
• Undertake monthly business review meetings with Pharmacy Services Associate on business performance and institute performance improvement strategies where necessary. 
• Support with maintaining and managing inventory, ordering new supplies when necessary, keeping inventory areas organized, follow up on orders placed with SCM, fulfillment, and delivery.
• Coordinate with the Mutti team and provide support in the deployment of health screenings, Community Health, Telemedicine consultation, and all other Patient-related programs that offer value to the Mutti ecosystem.
• Support the day-to-day seamless operations at QualityRx facilities and ensure that the pharmacy owners receive the right support. 
• Tracking of outliers from facility’s order request to inform formulary additions
• Tracking of revenue (weekly and monthly) and cash deposits
• Monitor quantities ordered and match it with pharmacy consumption to inform demand forecast, supply.
• Liaising with tech/product to provide support on the use of BLOOM and Ordering app.
• Support facility on changes in operations – e.g. price changes, the addition of new drugs, billing cycles, etc.
• Coordinate with SCM to manage expiries and its withdrawal.

Our Ideal Candidate

• An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
• A strong work ethic and proactive “can do” attitude which requires minimal supervision
• Fluent English with excellent writing, verbal, analytical, and organizational skills
• Proficient in Microsoft Office Suite, specifically Excel
• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders
• A self-starter who can multitask while consistently producing high-quality deliverables for a diverse set of concurrent initiative

Qualifications

• Bachelor’s degree in Pharmacy / PharmD
• A licensed Pharmacist with not less than 6 months of experience

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Position Description

• mPharma is looking for a responsible and trustworthy professional with exceptionally high work standards to join our team as an associate Pharmacist. The job of the Pharmacist entails building and managing mPharma’s in-house delivery pharmacy to handle dispensations to patients on Mutti. This role reports directly to the Delivery Services Manager.

Key Responsibilities:

• Maintain and manage inventory, order new supplies when necessary, and keep inventory areas organized
• Collaborate with a team of Pharmacists and Pharmacy Technicians to ensure the right packaging and dispensation of medicines
• Dispense and check prescriptions filled by Pharmacy Technicians to ensure proper procedures have been followed
• Ensure that patients requesting deliveries have legitimate prescriptions before any dispensation occurs
• Manage the logistics system and ensure that deliveries to patients happen on time.
• Develop and manage drug formularies for mymutti.com and other online platforms
• Manage customer experience on mymutti.com (Complaints, user experience, product availability, bug reporting & troubleshooting)
• Assist in the development and implementation of marketing strategies (i.e. content curation, calendar management, supervising artworks, schedule posts, etc.)
• Offer clinical counseling to patients through our call center
• Other duties as may be assigned by the Manager

Our Ideal Candidate

• Possesses an entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
• Demonstrates strong work ethics and a proactive “can do” attitude that requires minimal supervision
• Fluent in English with excellent writing, verbal, analytical, and organizational skills
• Proficient in Microsoft Office Suite, specifically Excel
• Strong project management background
• Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders
• A self-starter who can multitask while consistently producing high-quality deliverables for a diverse set of concurrent initiatives
• Experience working in a pharmacy and managing teams is an advantage
• Must be able available to work four (4) morning shifts  and one (1) Saturday evening shift - A standard total of 40 hours per week

Qualifications

• B Pharm. or Pharm. D degree in Pharmacy from an accredited college/university
• Current practicing license
• At least 2 years of experience working in a Retail Pharmacy or Hospital Pharmacy

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Position Description

• We are looking for a young and ambitious marketing enthusiast for a 3-month internship (subject to renewal based on organizational need and performance).  As a Marketing Intern in the e-commerce team at mPharma, you will work with a team of experts in driving the marketing of our e-commerce product, my Mutti. At the end of the day, mPharma believes in people, and in addition to being highly skilled, our team is collaborative and welcoming. 

Key Responsibilities

• Coordinate marketing and advertising promotional activities (e.g. social media, tv, radio, offline).
• Manage social media posting schedules.
• Engage customers across digital channels (Intercom, social media).
• Design and present new digital media campaign ideas.
• Monitor all social media platforms for trending news, ideas, and feedback.
• Support the planning and hosting of marketing events.
• Research and evaluate competitor marketing and digital content.
• Liaise with relevant stakeholders on the creation of mock-ups, email campaigns, and social media content.
• Collect quantitative and qualitative data from marketing campaigns.
• Provide analysis of marketing campaigns to drive timely iterations and improvements.

Our Ideal Candidate 

• Familiarity with content creation on digital media platforms (engagement stories, reels, etc).
• Creative, innovative, and analytical thinking.
• Good understanding of current marketing trends and techniques.
• Solid understanding of different marketing techniques.
• Excellent verbal and written communication skills.
• Strong desire to learn along with a professional drive.
• Familiarity with MS office tools (Word, Excel, PowerPoint).
• Familiarity with marketing computer software and online applications (e.g. Canva, online analytics, and Google Adwords).

Qualifications

• Relevant experience in marketing or related fields.
• Must have the right to work in Ghana.