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  • Posted: Jan 4, 2023
    Deadline: Not specified
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  • mPharma's mission is to increase patient access to high quality medications. Through our drug benefits service, we offer a number of solutions to health insurance companies and pharmaceutical companies to make it easier for patients to afford their medications.
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    Retail Operations Intern

    Position Description 

    • mPharma is looking for a responsible and trustworthy professional with exceptionally high work standards to join our team as a Retail Operations intern. This role entails the day-to-day management of the QRx Pharmacies. 

    Key Responsibilities

    • Responsible for ensuring that the pharmacies are following the guidelines in the Franchise Manual. 
    • Provide weekly business updates and performance of assigned Pharmacies. 
    • Undertake monthly business review meetings with Pharmacy Services Associate on business performance and institute performance improvement strategies where necessary. 
    • Support with maintaining and managing inventory, ordering new supplies when necessary, keeping inventory areas organized, follow up on orders placed with SCM, fulfillment, and delivery.
    • Coordinate with the Mutti team and provide support in the deployment of health screenings, Community Health, Telemedicine consultation, and all other Patient-related programs that offer value to the Mutti ecosystem.
    • Support the day-to-day seamless operations at QualityRx facilities and ensure that the pharmacy owners receive the right support. 
    • Tracking of outliers from facility’s order request to inform formulary additions
    • Tracking of revenue (weekly and monthly) and cash deposits
    • Monitor quantities ordered and match it with pharmacy consumption to inform demand forecast, supply.
    • Liaising with tech/product to provide support on the use of BLOOM and Ordering app.
    • Support facility on changes in operations – e.g. price changes, the addition of new drugs, billing cycles, etc.
    • Coordinate with SCM to manage expiries and its withdrawal.

    Our Ideal Candidate

    • An entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
    • A strong work ethic and proactive “can do” attitude which requires minimal supervision
    • Fluent English with excellent writing, verbal, analytical, and organizational skills
    • Proficient in Microsoft Office Suite, specifically Excel
    • Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders
    • A self-starter who can multitask while consistently producing high-quality deliverables for a diverse set of concurrent initiative

    Qualifications

    • Bachelor’s degree in Pharmacy / PharmD
    • A licensed Pharmacist with not less than 6 months of experience

    go to method of application »

    Delivery Services Associate

    Position Description

    • mPharma is looking for a responsible and trustworthy professional with exceptionally high work standards to join our team as an associate Pharmacist. The job of the Pharmacist entails building and managing mPharma’s in-house delivery pharmacy to handle dispensations to patients on Mutti. This role reports directly to the Delivery Services Manager.

    Key Responsibilities:

    • Maintain and manage inventory, order new supplies when necessary, and keep inventory areas organized
    • Collaborate with a team of Pharmacists and Pharmacy Technicians to ensure the right packaging and dispensation of medicines
    • Dispense and check prescriptions filled by Pharmacy Technicians to ensure proper procedures have been followed
    • Ensure that patients requesting deliveries have legitimate prescriptions before any dispensation occurs
    • Manage the logistics system and ensure that deliveries to patients happen on time.
    • Develop and manage drug formularies for mymutti.com and other online platforms
    • Manage customer experience on mymutti.com (Complaints, user experience, product availability, bug reporting & troubleshooting)
    • Assist in the development and implementation of marketing strategies (i.e. content curation, calendar management, supervising artworks, schedule posts, etc.)
    • Offer clinical counseling to patients through our call center
    • Other duties as may be assigned by the Manager

    Our Ideal Candidate

    • Possesses an entrepreneurial spirit with a passion for mPharma’s mission to increase the accessibility and affordability of high-quality medicines
    • Demonstrates strong work ethics and a proactive “can do” attitude that requires minimal supervision
    • Fluent in English with excellent writing, verbal, analytical, and organizational skills
    • Proficient in Microsoft Office Suite, specifically Excel
    • Strong project management background
    • Strong interpersonal skills to network with new people and develop business relationships with a wide variety of stakeholders
    • A self-starter who can multitask while consistently producing high-quality deliverables for a diverse set of concurrent initiatives
    • Experience working in a pharmacy and managing teams is an advantage
    • Must be able available to work four (4) morning shifts  and one (1) Saturday evening shift - A standard total of 40 hours per week

    Qualifications

    • B Pharm. or Pharm. D degree in Pharmacy from an accredited college/university
    • Current practicing license
    • At least 2 years of experience working in a Retail Pharmacy or Hospital Pharmacy

    go to method of application »

    Marketing Intern

    Position Description

    • We are looking for a young and ambitious marketing enthusiast for a 3-month internship (subject to renewal based on organizational need and performance).  As a Marketing Intern in the e-commerce team at mPharma, you will work with a team of experts in driving the marketing of our e-commerce product, my Mutti. At the end of the day, mPharma believes in people, and in addition to being highly skilled, our team is collaborative and welcoming. 

    Key Responsibilities

    • Coordinate marketing and advertising promotional activities (e.g. social media, tv, radio, offline).
    • Manage social media posting schedules.
    • Engage customers across digital channels (Intercom, social media).
    • Design and present new digital media campaign ideas.
    • Monitor all social media platforms for trending news, ideas, and feedback.
    • Support the planning and hosting of marketing events.
    • Research and evaluate competitor marketing and digital content.
    • Liaise with relevant stakeholders on the creation of mock-ups, email campaigns, and social media content.
    • Collect quantitative and qualitative data from marketing campaigns.
    • Provide analysis of marketing campaigns to drive timely iterations and improvements.

    Our Ideal Candidate 

    • Familiarity with content creation on digital media platforms (engagement stories, reels, etc).
    • Creative, innovative, and analytical thinking.
    • Good understanding of current marketing trends and techniques.
    • Solid understanding of different marketing techniques.
    • Excellent verbal and written communication skills.
    • Strong desire to learn along with a professional drive.
    • Familiarity with MS office tools (Word, Excel, PowerPoint).
    • Familiarity with marketing computer software and online applications (e.g. Canva, online analytics, and Google Adwords).

    Qualifications

    • Relevant experience in marketing or related fields.
    • Must have the right to work in Ghana.

    Method of Application

    Use the link(s) below to apply on company website.

     

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