Latest Jobs at Access Bank PLC

DESCRIPTION

The role holder will develop and implement Bank’s Mobile Money strategy and ensure the Bank has an excellent go-to–market strategy for all Mobile Money Solutions and Partnerships to increase the Bank’s liabilities and customer reach through Mobile Money propositions, across the market segments. Additionally, they will consistently create differentiated Mobile Money propositions through innovation and partnering to grow the Bank’s profitability and to deliver on strategic objectives.

Key Responsibilities

• Develop the Bank’s Mobile Money strategy for Kenya liaising with the Head of Digital.
• Develop products and services to take advantage of existing/emerging Mobile Money opportunities
• Liaise with Corporate Communications/Retail/Commercial/Corporate Business Units for Mobile Money propositions marketing and rollout of new Mobile Money products and services.
• Create strategic alliances/partnership to grow the banks’ Mobile Money propositions market share.
• Define and document Product Papers, Standard Operating Procedures (SOPs), SLAs and Risk Management Frameworks for all Mobile Money solutions.
• Work with other support units i.e. Retail/Commercial/Corporate Business Units, Operations, Risk Management, Product Development, Fincon, Operations and IT to maximize products’ ROI/RO
• Perform other duties as may be assigned by the Head of Digital.

REQUIREMENTS

Qualification

• A good first degree in any discipline or equivalent degree. Relevant Masters’ degree will be an advantage
• A recognized professional certification will be an added advantage.
• Minimum of 10 years’ experience in a bank with at least 5 years’ experience in Digital Product Management, developing and growing Mobile Money propositions.

Required knowledge, skills and abilities

• Excellent Mobile Money knowledge
• Excellent mass market Customer Sales & Service engagement capabilities
• Excellent Digital Marketing skills
• Strong Data Analysis skills
• Good negotiation /presentation skills
• Knowledge & understanding of Retail and SME market
• Good Oral & Written communication
• Organization and coordination skills
• People Skills
• Strategic orientation
• Initiative/Entrepreneurship/ taking ownership
• Analytical Skills/ Problem solving
• Self-Management
• Interpersonal Skills

Supervisory Skills

• Organization and coordination skills
• People Skills

Generic Skills

• Strategic orientation
• Initiative/Entrepreneurship/ taking ownership
• Analytical Skills/ Problem solving
• Self-Management
• Interpersonal Skills

BENEFITS

Competitive renumeration package

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DESCRIPTION

The jobholder is will develop and implement Bank’s Mobile-First Digital strategy and ensure the Bank has an excellent go-to–market strategy for all Mobile Channels to increase penetration & utilization, and reduce churn on the Bank’s Mobile Channels across the market segments. Additionally, they will consistently create differentiated Mobile-First offerings through innovation and partnering to grow the Bank’s profitability and to deliver on strategic objectives.

Key Responsibilities

• Develop the Bank’s Mobile-First Digital strategy for Kenya liaising with the Head of Digital.
• Design, create, deliver and maintain a robust Mobile channel offering with intuitive digital customer journeys that effortlessly increase conversions/transactions, improve experience, generate revenue and lower cost to serve.
• Liaise with Corporate Communications/Retail/Commercial/Corporate Business Units for Mobile Channel marketing and rollout of new Mobile channel features, services and experiences.
• Reduce transaction costs via innovative Mobile channel products and services to decongest banking halls.
• Create strategic alliances/partnership to grow the banks’ market share in its chosen niche.
• Define and document Product Papers, Standard Operating Procedures (SOPs), SLAs and Risk Management Frameworks for all Mobile Channel digital solutions.
• Work with other support units i.e. Retail/Commercial/Corporate Business Units, Operations, Risk Management, Product Development, Fincon, Operations and IT to maximize products’ ROI/RO.
• Perform other duties as may be assigned by the Head of Digital.

REQUIREMENTS

Qualification

1. A good first degree in any discipline or equivalent degree. Relevant Masters’ degree will be an advantage
2. A recognized professional certification will be an added advantage.

Required knowledge, skills and abilities

• Excellent digital products knowledge
• Excellent Mass market Customer Sales & Service engagement capabilities
• Excellent Digital Marketing skills
• Strong Data Analysis skills
• Good negotiation /presentation skills
• Knowledge & understanding of Retail market
• Good Oral & Written communication
• Organization and coordination skills
• People Skills
• Strategic orientation
• Initiative/Entrepreneurship/ taking ownership
• Analytical Skills/ Problem solving
• Self-Management
• Interpersonal Skills

Supervisory Skills

• Organization and coordination skills
• People Skills

Generic Skills

• Strategic orientation
• Initiative/Entrepreneurship/ taking ownership
• Analytical Skills/ Problem solving
• Self-Management
• Interpersonal Skills

BENEFITS

Competitive renumeration package