Career Opportunities at FHI 360

JOB SUMMARY:

• The Private Sector Engagement Specialist will be a member of the project team and work with regional and local NGO partners, Ghana Health Service, non-governmental organizations, community organizations, USAID, and others to achieve the successful implementation of the project.
• The Private Sector and Engagement Specialist will work under the oversight of the Organizational Development and Capacity Building Specialist to provide specialized technical assistance to the Ghana Health Service, local NGO’s, USAID Implementing partners, and partner organizations to design, development, and implement mass and social media-focused health promotion, behavioral change, advocacy, public relations, and private sector engagement.

KEY RESPONSIBILITIES:

• Develops and implements private sector engagement strategies and approaches to mobilize resources and support for positive health behaviors from the private sector in alignment with the project’s goal of increasing the uptake of key health behaviors.
• Leads the private sector outreach to engage a wide cross-section of companies, media outlets, radio/TV stations, commercial enterprises etc. to provide in-kind and financial support to help improve the health and well-being of Ghanaians and the larger public health agenda.
• Draft and edit reports, press releases, communication products (flyers, posters, leaflets, booklets, health worker job aids, social media posts, newsletters etc.) and other documents as required to mobilize the private sector to engage in promoting key health behaviors publicly and in the workplace.
• Must show demonstrated ability to create public private partnerships for social good.
• Negotiates terms and conditions of public-private partnerships, their creation and their sustainability.
• Must be able to solicit support and engagement of the private sector to prove support as part of a corporate social responsibility initiative to augment the public health goals of the project.
• Responds to the specified deliverables and goals of contracts and grant agreements, ensuring achievements in a timely manner and in full support and compliance with FHI360 contractual agreements.
• Completes detailed strategy write-ups, work plans, and delivers quarterly reports and all other reporting requirements.
• Oversees the work of consultants and subcontractors, as required.
• Liaises and manages partner organizations involved in country program activities and builds capacity of local organizations and others to interface and engage the private sector in a collaborative fashion.

Minimum Requirements

• S/he must have a minimum of a university degree (Master’s degree preferred) in communication, social science, behavioral change communication, strategic communication, journalism, public relations, marketing, or related field.
• 4-8 years of experience in implementing and managing public relations, radio/tv programming, private sector engagement branding/marketing communication or health advocacy projects or campaigns in Ghana.
• The ideal candidate must have demonstrated experience in planning and implementing strategic media campaigns for local and national brands and has built and managed social media platforms in the past.

Specific Knowledge Requirements:

• Knowledge of state-of-the-art public relations, private sector engagement, marketing, social and behavior change communication models and strategies and their practical application.
• Technical knowledge of one or more of the health topic areas (MNCH, FP, malaria, WASH, nutrition, Covid-19) is desirable.
• Demonstrated experience in the development and use of multi-media communications
• Ability to synthesize and translate technically complex information into plain language communication products. Work in low-literacy settings a plus
• Demonstrated ability to work, communicate, and build rapport with a variety of professionals in academia, industry, private sector, government, non-governmental organizations, and leading multi-media communications teams
• Field experience in developing and implementing social and behavior change communication, advocacy and public relations projects and programs in Africa and/or other regions that have demonstrated impact, at scale
• Demonstrated ability in working with public relations, marketing, social media, and mass media outlets (broadcast TV and radio stations/networks, tik toc, Facebook etc. )
• Understanding of widely accepted formative research, pretesting, and monitoring and evaluation methodologies for effective communication and public relations/advocacy campaigns
• Demonstrated strong technical, programming and management skills.
• Proven ability to work as an effective team member.
• Excellent oral/written communication skills in English and one or more additional local languages a plus.
• Demonstrated interpersonal and negotiation skills and experience working in collaboration with partners, donors, and NGOs.
• Ability to set priorities while multi-tasking, and meet deadlines.

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Position Description

• The Chief of Party will be the primary liaison with the funder (USAID), the MOE and GES and other key stakeholders and implementing partners.
• Primary responsibilities are to provide overall leadership, management oversight, and technical direction for the program, ensuring an integrated vision across components and actors, with a focus on achieving results. In addition to leading the team, the Chief of Party will be expected to operationalize the key elements of the Activity, to ensure delivery against the expected results.
• This will include identifying gaps and opportunities to strengthen accountability, governance, and transparency within the MOE at various levels, support the education accountability learning framework and ensure the Activity builds government and community capacity to strengthen education outcomes.
• The Chief of Party will be expected to identify issues and risks related to program implementation in a timely manner and suggest appropriate program adjustments. S/he will supervise activity implementation and ensure activities meet stated goals and reporting requirements.
• The Chief of Party will have demonstrated ability to work in complex environments, across different cultures, and manage diverse teams to deliver impact within agreed timelines.

Responsibilities include:

Management

• Provide daily leadership and overall direction of the Activity
• Manage the annual work plan and budgeting process
• Oversee project operations, administration, logistics, procurement, budgeting, financial accounting, and overall client satisfaction 
• Oversee technical quality, monitoring, evaluation, reporting, of Performance Monitoring Plan and implementation of the project work plan
• Create and maintain an effective project management team; supervise the recruitment, hiring, and supervision of all local staff and consultants.
• Supervise project technical and operations teams
• Coordinate activities of implementing partners to achieve cohesive and sustainable results

Technical direction

• Support the operationalization of the education accountability framework through systems strengthening and capacity building at all levels of the education system
• Assure support and training to government actors to improve the quality of and use of education data for decision-making, and decentralized resource management at central and decentralized levels
• Supports the development, planning and training of personnel at decentralized levels of the education system to increase efficiency, effectiveness, and quality of the workforce
• Provides technical advice and support for strategies and actions to improve transparency, engagement, information sharing, constructive debate and positive working relationships between government and civil society education stakeholders to achieve targeted outcomes in education

Relationship management

• Serve as the primary liaison with USAID, and communicate regularly with USAID to provide updates and progress reports
• Build trust and maintain positive relations with MOE and GES officials to ensure local ownership, buy-in and sustainability of the Activity
• Facilitate and foster close collaboration between headquarters-based technical staff, regional management staff, and the project team

Required Qualifications

• Bachelor's degree required however a Master’s degree strongly preferred in education, public administration, international development, or related field from an accredited university; Ph.D. or Ed.D. is highly preferred.
• Minimum 12 years of experience in similar education intervention activities and experience managing complex international donor-funded development activities in challenging environments.
• Background and demonstrated experience in governance, accountability and strengthening government capacity at multiples levels of the education system.
• Seven years’ experience in capacity development at human, institutional and policy levels, including strategic planning and organizational processes required; knowledge of current education system strengthening best practices and trends relevant to USAID strategy preferred
• Demonstrated success in system strengthening efforts that have led to significant, sustained changes at scale
• Strong working relationships at senior levels of the MOE and GES. Prior experience working within MOE or GES a plus.
• Strong knowledge of, and commitment to, gender and social equity issues in education.
• Relevant management, supervisory, technical experience working with programs that are of a similar scope and scale to this program.
• Demonstrated leadership, effective organizational development, partnership-building, managerial, teambuilding and communication skills.
• Demonstrated ability to work in complex environments, across different cultures, and manage diverse teams to deliver impact within agreed timelines across a broad geographic area.
• Proven ability to coordinate with government stakeholders, as well as non-governmental organizations.
• Demonstrated knowledge of United States Government rules, regulations, policies, and procedures as they relate to project and program compliance and reporting.
• Experience in the education sector in Ghana or the region strongly preferred.
• Fluency in English required
   

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Job Summary

• The Monitoring, Evaluation and Learning (MEL) Director will provide technical leadership and oversee the monitoring, evaluation and learning components of the anticipated project.
• S/he will lead the development of the MEL plan; design, implement, and maintain MEL systems and processes to capture program activities and results; and ensure the collection and analysis of quality, timely and valid data.
• S/he collaborates with the project team, partner organizations and government counterparts to support learning, evaluation and planning; oversee data analysis, dissemination, and use; and train MEL personnel.
• S/he reports on MEL data and develops strategies for project improvements for greater impact and sustainability.
• The MEL Director will build capacity of government counterparts and develop and implement a learning program to inform policy makers and other stakeholders.

Responsibilities

• Lead the development and implementation of the MEL plan for the Activity, including indicator selection and definition, target setting for all indicators, planning of all necessary data collection and analysis. 
• Oversee and directly contribute to the development and implementation of M&E tools and systems to collect, interpret and aggregate data that track tangible, measurable progress toward project results and data that meet donor reporting requirements
• Develop and support the design and implementation of end of project evaluations, surveys and other components of the program M&E system. 
• Develop high quality quantitative and qualitative methods and participatory methodologies to monitor program quality for performance and results; design appropriate feedback mechanisms to assess whether approaches implemented by the project are effective. 
• Working closely with the COP, lead team of M&E officers and provide training to staff, primary stakeholders, and implementing partners on M&E components in project design; such as monitoring plan, assessments, reviews, surveys and evaluations. 
• Provide ongoing oversight and technical assistance to consortium partners implementing monitoring and evaluation system, ensuring data and analysis are of high quality.
• Lead collaborative, learning and adaptive approach throughout the entire project; design program learning plan, coordinate pause and reflect activities, ensure that findings from all monitoring, assessment and survey activities are fed back into the project and disseminated to stakeholders and consortium partners for continuous program adjustments.
• Lead data systems strengthening efforts, building the capacity of government and other stakeholders
• Undertake periodic reviews of project MEL systems; provide guidance on for quality assurance, as well as best practices documentation and reporting.
• Oversee the publication and dissemination of information on successful and promising approaches, lessons learned and other program results to program partners, donors, government counterparts, and other key stakeholders.
• Provide high quality and timely submission of all required project reports, including documentation of success stories, analysis of data for indicator calculation, summary of qualitative findings, etc.
• Work collaboratively with members of FHI 360’s Research & Evaluation team to achieve project M&E goals.

Required Qualifications

• Master’s degree in monitoring and evaluation, education, international development, or related field from an accredited university
• 10 years of experience related to monitoring, evaluating and reporting on programs related to education in complex, resource-constrained settings
• Experience in design and implementation of M&E systems for USG-funded projects
• Strong quantitative and analytical skills and ability to articulate technical information clearly and effectively to both technical and non-technical audiences.
• Demonstrated expertise in rigorous quantitative and qualitative research and analytical methods.
• Excellent report writing, analytical, and communication skills, including oral presentation skills.
• Demonstrated statistical analysis skills and use of relevant software (SAS, SPSS, Epi Info, Atlas).
• Experience in the education sector in Ghana or the region strongly preferred.
• Experience coordinating with governments, ministries and/or local NGOs in the design and implementation of data collection activities and data utilization approaches.
• Demonstrated knowledge of US Government rules, regulations, policies and procedures regarding compliance and reporting on projects and programs.
• Fluent in English.