Repayment Manager at PEG Africa

• Lead all  credit repayments functions to ensure PEG customers meet repayment contracts on due time and PEG achieves all loan collections cash targets
• In charge of the Credit Relationship Officers team ensuring growing  productivity and performance development that meets PEG standards.
• Support the country credit teams (HQ and Field ) to implement all agreed credit processes and policies
• Lead the implementation, monitoring and assessments of pilots in order to identify the PEG way of doing credit collections
• Collaborate with other departments. (Sales, Customer Experience, Operations) in order to ensure that each plays their role in supporting the implementation  of all collections strategies
• Execute Credit Risk policies and procedures including call-scripts, performance    monitoring and team management
• Understand repayment behavior of customers through qualitative and quantitative analysis
• Work with third parties (MNO, MOMO agents , Dialer systems )  to explore collaborations that support repayments and cash collection within the credit space in Ghana market
• Support Financial planning for cash collections by providing adequate analytics
• Support Financial planning for all Credit departments needs, budget control and always ensuring financial viability of all the credit departments strategies
• Determine Credit risk operational strategies and implement them to ensure credit  portfolio quality through adequate team productivity
• Accomplish credit teams human resource needs

The successful candidate must have:

• 5+ years senior-­level experience in credit risk management, preferably in a related industry such asset finance, banking or  MFIs
• Proven ability to build and manage a professional credit risk team and support functions, in a comparable    industry
• Experience in the development and management of reports-based credit risk analysis
• Educated in a related field, such as business administration, credit risk or financial management
• Capacity to innovate creating processes and structures that support delivery of credit cash collections strategies
• Ability to work efficiently in a high demand, team oriented environment.
• Ability to assimilate customer feedback and lead planning and execution of high level risk management strategies
• Knowledge of the local business environment, particularly in financial services, and market cycles
• Excellent computer literacy, communication and analytical skills
• Affinity towards entrepreneurship
• Outstanding people skills with the ability to fully delegate and manage by output
• Strong analytical and critical thinking skills – experience in FP&A, M&E or Product Management a plus.
• Natural ability to multitask and prioritize, plan and execute
• Optimization of credit management processes
• English fluency, French will be an added advantage