Account Specialist at Bolt

Description

• As an Account Specialist, you will have a clear understanding of our key business goals and actively manage our partners to generate long-term value for our partners and the platform.
• In addition, you also have to be a strong team player and willing to do things outside of the day-to-day work activities - supporting local execution of our global projects or being the Account Manager`s right hand in managing our business priorities.

Your daily adventures will include:

• Manage and organize eater-facing campaigns ensuring that all processes are in place at the city level to maximize campaign performance.
• Analyze market specific behaviour to gain insights and support the team in improving customer experience.
• Support the execution of our operational strategy, solve daily commercial and operational issues.
• Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants.
• Help to re-negotiate restaurant contract conditions such as commission rates and campaign plans.
• Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations.

We are looking for:

• 1-2 years of experience, preferably in Account Management, Consulting, Business Development.
• Good analytical skills: ability to interpret and present data to generate insights and support decision-making.
• Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets.
• Commercial vein: ability to build professional relationships with business partners using listening, negotiation and persuasion skills.
• Ownership: ability proactively find solutions to business problems.

Why you’ll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 45 countries.
• Make your mark at one of the fastest-growing organisations in Europe.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth and enjoy unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy health care coverage, extra vacation days, and plenty of other perks to help you be the best you!