Area Sales Director at Hapag-Lloyd AG

Objectives of the Position

Are you a self-driven people leader with the capability to:

• Drive the highest levels of quality towards creating value and building a customer-oriented team.
• Drive performance across all segmented verticals and sales channels in Area West and Central Africa thereby exceeding our quality promises and KPI deliverables.
• Coordinating all sales matters related to Area West and Central Africa.

Function and Duties

• Guide, coach and instruct Area Sales team.
• Drive and direct the sales organization (including the Third-party agency) to achieve all targets set for the Area.
• Monitor customer performance and take action to improve business where needed.
• Be aware of relevant competition activity and market developments that may impact the business.
• Support the rollout of and adherence to the Commercial Blueprint in the Area.
• Participate and support the global/regional projects related to sales.
• Review customer survey results and implement measures to improve customer satisfaction together with other relevant departments.
• Assist in the rollout and drive the usage of new and existing products offered by Hapag-Lloyd.
• Liaise whenever required with the sales management of other areas.
• Safeguard effective equipment marketing by steering containers to equipment demand areas and depleting surplus areas.
• Work closely with other area Directors and the Quality Service Centre on process improvement and communication flow.
• Analyze competitive information and market statistical data and generate the business plan to gain and maintain market share as well as contribution.