Bi-Lingual Business Analyst at Software Group

Ref. No.: BA/GH

Main responsibilities:

• Gather and document business, functional and technology requirements to achieve stated business and technology goals for a project or as part of continuous process improvement initiatives.
• Analyze information needs, functional requirements and stakeholder decisions.
• Produce required documentation: Functional Requirement Documents, Business Requirements Documents, Use Cases; reports, workflow templates, etc.
• Relay business requirements to internal technical teams, towards collaboration.
• Work with Quality Assurance team to review test cases documents.
• Work with end clients and end users to define, document and execute test scenarios as well as to provide enhancement and bug-fixing.
• Provide additional value via industry standard methods: interviews, document analysis, workshops, surveys, task and workflow analysis, etc.
• Serve as a liaison between business units, technical teams (development, support, and quality assurance), partners and third party vendors to explore additional opportunities and initiatives.
• Perform other job tasks assigned to him / her by the management in relation to their competence and professional responsibilities.

Requirements:

• Master or Bachelor’s degree - Computer Science, Economics, Management or relevant.
• Minimum 3 years of experience in Project Management / BA role in the software industry and good understanding of IT fundamentals.
• Understanding of Financial or Banking Software Business knowledge (Core Banking Systems, Payment Services, Microfinance, etc.).
• Experienced in working with technical staff (developers, support and quality assurance engineers, etc.).
• Experienced in working with end customers, various information sources and compilation of bulk data.
• Ability to work independently with little to no direct supervision and guidance.
• Corporate work ethics acumen: organized, able to work under pressure, able to prioritize and resolve critical and complex issues.
• Interpersonal Skills: self-motivated, creative, adaptable, analytical.
• Strong command of English and French Languages – verbal and written.

General Requirements for All SG Employees:

• Must have a positive, get-done attitude and willingness to take on and contribute in any cross-functional areas the team needs at any given time
• Must understand and buy into the core values, vision and mission of the company
• Must have a drive for professional development and actively engage in team improvements
• Must speak English fluently and have clear writing skills for communicating with customers and colleagues