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Vodafone Ghana, formerly Ghana Telecom, is the national telecommunications company of Ghana. The company in Ghana operates under Vodafone Group Plc - the world's leading mobile telecommunications company, with a significant presence in Europe, the Middle East, Africa, Asia Pacific and the United States.
Job Description
To support the maintenance and billing of broadband, interconnect and wholesale services
Ensure accurate charging and billing of all Fixed Broadband and FTTH Customers using the CBS system
Ensure accurate rating and billing of all interconnect partners using the PRM system
Ensure accurate charging and billing of Vodafone Enterprise’ wholesale customers using the PRM system
Manage and maintain the AAA (Authentication, Authorization, and Accounting) system to ensure customers can connect the internet.
Manage and maintain the Partner Relationship Management (PRM) system
Upload new exchange rates, partner tariffs and trunk information into the PRM system
Configure new Operator trunks and maintain existing ones into PRM system
Troubleshoot broadband complaints and provide resolution
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