Business Risk And Continuity Manager at Vodafone Ghana

The successful candidate is responsible for the direction and management of the following work streams:

•  Business Continuity and Crisis Management (BCCM) including direct support to the Crisis Management Team (CMT)
•  Enterprise Risk Management
•  Due Diligence
•  Customer CDR Disclosure

Key Accountabilities

• Business Continuity Management (BCM) planning and coordination
•  Deliver effective BCM planning and coordination for Vodafone Ghana.
•  Develop and maintain an accurate, fit-for- purpose Business Continuity Management System including Business Impact Assessments (BIA’s) and Business Recovery Plans (BRP’s) which reflect the needs and requirements of the business.
•  Develop and manage a Business Recovery Centre, a primary and alternative CMT Incident room including facilities to communicate and coordinate business activities.
•  Responsible for the regular review of the Vodafone Ghana Crisis Management Action Plan. Conduct regular simulation of the BCCM plans to ensure understanding and operational effectiveness.
• Crisis Management
•  Act as the Vodafone Ghana CMT Coordinator and ensure robust and timely response to all crisis within the business.
•  In the event of crisis, coordinate the convening of the Crisis Management Team and provide support for the successfully management of crisis situations.
• Enterprise-wide Risk Management
•  Effectively and transparently manage Enterprise Risk within Vodafone Ghana
•  Develop and implement Vodafone Ghana’s Enterprise Risk Management Framework, and demonstrate value-addition by leading in mitigating the key risks identified.
• Due Diligence and Disclosures
•  Responsible for due diligence on all new suppliers, business partners and potential customers of Vodafone Business Solutions.
•  Ensure compliance, credit worthiness and any other risk exposures of third parties are mitigated
• Governance and Reporting
•  Preparation of Business Risk and Continuity reports
•  Monitor deliverables of projects and, where necessary and with the help of the project teams and external parties, conduct tests to determine the effectiveness of the implemented controls.
• People Management & Leadership
•  Provide leadership and strategic direction for the Business Risk and Continuity Team and an effective people/ manager relationship.
•  Be an active member of the External Affairs and Legal Leadership Team and contribute to strategic projects and discussions.

Qualification and Experience

•  Minimum of a Bachelor’s Degree
•  5+ years previous Business Continuity Management,Crisis Management, Business Recovery and Business Risk experience with a minimum of 4 years’ experience in a Telecommunications or Technology company
•  In-depth understanding of business risk and continuity management and governance frameworks
•  Experience and training in the Enterprise Risk methodology
•  A strong understanding of operational risk and resilience
•  Excellent communication skills, especially related to facilitation, documentation and reporting
•  Ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives