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  • Posted: Jun 1, 2020
    Deadline: Not specified
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    Vodafone Ghana, formerly Ghana Telecom, is the national telecommunications company of Ghana. The company in Ghana operates under Vodafone Group Plc - the world's leading mobile telecommunications company, with a significant presence in Europe, the Middle East, Africa, Asia Pacific and the United States.


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    Collections Analyst

    Role Purpose

    The Collection Analyst will be responsible for monitoring accounts to identify overdue payment and finding and contacting debtors to arrange debt payoffs. He/She will also keep accurate records and reporting on collection activity amongst others.

    Duties And Responsibilities

    Duties and Responsibilities

    • Implement strategies to enhance Collections in line with accurate monthly forecast provided to meet targets given.
    • Resolve bill disputes and negotiations
    • Ensure compliance to dunning policies to curtail churn
    • Ensure clean data base is maintained and all terminated accounts have stopped billing
    • Contribute to increase cash by collecting all current revenue and reduce the Aged buckets to 60days for each customer
    • Meet retention target through customer issue resolution and increased reconnections

    Qualification And Experience

    • Bachelor of Business Administration required with emphasis on Finance or Accounting.
    • Public accounting or Private industry experience
    • Prior revenue recognition experience is required
    • Minimum of 4/5 years’ experience is required. Relevant experience includes Finance, Auditing or Revenue Recognition experience in a Telecoms Company.
    • Must have understanding of financial statements and financial systems
    • Ability to create accurate reports to meet internal reporting and analysis requirements

    Method of Application

    Interested and qualified? Go to Vodafone Ghana on careers.vodafone.com to apply

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