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mPharma's mission is to increase patient access to high quality medications. Through our drug benefits service, we offer a number of solutions to health insurance companies and pharmaceutical companies to make it easier for patients to afford their medications.
This role will entail developing customer relationships that promote retention and loyalty. Their job will be to work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. The Customer Service Associate will also provide technical support to customers with the goal to keep customers satisfied with mPharma products and to streamline internal customer facing processes
Key Responsibilities
Our Ideal Candidate
Qualifications
Admin
This position reports to the Customer Service Lead.
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