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mPharma's mission is to increase patient access to high quality medications. Through our drug benefits service, we offer a number of solutions to health insurance companies and pharmaceutical companies to make it easier for patients to afford their medications.
Position Description
mPharma is looking for a responsible and trustworthy professional with exceptionally high work standards to join our project team as a Customer Service Associate for a duration. He/She will serve as the primary voice for developing customer relationships that promote retention and loyalty to the project in support of mPharma’s mission, vision, values, and strategic priorities. This role will work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. This position reports to the Customer Service Lead.
Responsibilities
Key Attributes
Qualification Required & Experience
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