Director of Quality Assurance at Academic City College

Academic City College campus, Haatso, Accra, Ghana. This is a Full-time position and the base location for the position is Accra, Ghana.

Reporting

Director of Quality Assurance will report to Provost, Academic City College Ghana

Core Responsibilities

Leadership

• Play an active role in the institution’s academic development team to ensure the institution achieves continued success for students and meets the future needs of the local communities
• Establish trust and credibility with staff across the College, and external stakeholders including the local business community
• Attend corporation meetings and represent the College at external events, as required
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Service Delivery

• Oversee and manage quality assurance and enhancement activities throughout the College and its various faculties and departments
• Play an active role in ensuring that quality assurance and enhancement issues are appropriately considered throughout the College
• Manage preparations for external assessments of the College’s academic provision
• Lead and manage the production of relevant quality assurance literature, reports, and other documentation
• Develop, implement and maintain formally published regulations, in hardcopy and electronic form
• Advise upon and develop memoranda of agreements for all collaborative arrangements relating to credit-bearing courses and activities, both internal and external
• Manage the establishment and operation of collaborative links with partner institutions
• Responsible for the management and administration of quality assurance systems
• Being the key contact with regards External examining and coordination with the mentoring Universities of the College
• Development, management, and administration of internal and statutory student surveys, annual monitoring process, course modification process, course feasibility study and validation processes, College’s course periodic review processes
• Produce and provide executive summaries of all relevant internal and external documentation and outputs, as required by senior management and other audiences
• Produce and provide reports and other forms of assurance for the Academic Board and the Governing Council
• Develop academic-related policy documents
• Be a member of College committees and bodies and ensure that the highest of academic quality standards are met with
• Act as the key holder of the assessment and curricular components of the student records system
• Assist in the preparation of the Student Handbook and other policy documentation as required

Planning and Organizing

• Contribute to initiatives relating to quality assurance and enhancement at the institution
• Contribute to the design and development of academic policies at the College
• Plan and organize external quality assurance related reviews and audits
• Plan the College’s on-going schedule of periodic reviews and validations
• Produce reports as requested by the ARDAS relating to quality assurance and academic records activities.
• Ensure that the service provided is an appropriate fit for the needs of the College and its affiliating Universities
• Set and maintain strategic KPIs relating to the remit of the role, for reporting to senior management and governance level.

Qualifications and requirements

• A higher degree of education in the areas of Business, Engineering, Information Technology, Communications and at least ten (10) years’ work experience in the higher education sector
• Extensive experience of having worked in academics, quality assurance and managing a quality department at a higher educational institution
• Experience of liaising with a broad range of academic and administrative staff at all levels across an institution.
• Experience of having worked at international Universities in North America, Europe will be an added advantage
• Demonstrable analytical skills with an ability to focus, coordinate and synthesize data and information, produce concise, well-written reports which are suitable for a variety of audiences and make sound decisions based on information, to deliver effective results
• Experience of working with external partners and stakeholders
• Ability to demonstrate knowledge of duties concerning confidentiality, integrity, ethical values, equality, diversity and social responsibility reflecting the College’s values
• Demonstrable commitment to customer service with a positive, ‘can-do’ attitude
• Ability to think quickly under pressure with an aptitude for spotting and developing solutions
• Excellent public speaking and presentation skills