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  • Posted: Nov 17, 2022
    Deadline: Not specified
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  • Buwelo BPO is a global Business Process Outsourcing provider of multi-channel customer experience and back-office solutions. From voice, email and chat to social media and data analytics. Buwelo BPO has the solution your company needs to scale your operation and delight your customers with every contact. Buwelo understands the anxieties of outsourcing your c...
    Read more about this company

     

    German Customer Service

    Amazing opportunity for a project with huge potential!

    Be part of an amazing multinational company with offices in Europe, Asia, Africa, Latam. We really care about you, and we mean it!! Just look at our scores on the Internet and feedback from our employees and you will see what we mean!

    We are looking for talented individuals who speak German

    Be part of this project and a pioneer of this service in Ghana. This is an amazing opportunity to help us build this market that will definitely grow and for future career opportunities for you.

    You will be representing one of our clients by answering email inquiries, and potentially, phones in the future.


    Our client is a top market company and a real pleasure to work with.


    The mission of the CSR is to take ownership of the interaction and follow the right processes, in order to help customers by resolving their questions and complaints by email with the highest level of satisfaction (CSAT).

    What are we looking for:

    1. Native or C1 minimum level of the GERMAN language
    2. You need a minimum level of B2 #English as a second language
    3. Experience in the #BPO industry is a plus
    4. Experience in the #CustomerService Industry is a plus
    5. Great communication skills, commitment, and energy
    6. Passionate and hardworking
    7. Looking for a long term career
    8. Currently living in Ghana

    What we offer:

    • Competitive salary and stability
    • International career in a multicultural environment
    • Meal and transportation allowance
    • Performance bonus
    • Work contract for an indefinite period
    • Mid year and end of year bonuses
    • Continuous learning/development courses
    • Monday to Friday shift
    • Teamwork activities and much more!!!

    We are really looking forward to hearing from you!

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Buwelo BPO on www.linkedin.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

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