Buwelo BPO is a global Business Process Outsourcing provider of multi-channel customer experience and back-office solutions. From voice, email and chat to social media and data analytics. Buwelo BPO has the solution your company needs to scale your operation and delight your customers with every con... read moretact. Buwelo understands the anxieties of outsourcing your companies operations and services, our transparent approach and solutions alleviate those anxieties by providing the training, technology, talent and the partnership that your business deserves!
As the Lead QA, your primary responsibility is to ensure that the QAs are guided with their daily tasks from verifying audit compliance and assessing audit feedback, to coaching and mentorship.
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Duties and Responsibilities will include:
Cancellation Validation:
Export the calls in Valdi with cancellation phrases using the Valdi link for Inbound Care.
Check all entries in SDSC File a
Amazing opportunity for a project with huge potential!
Be part of an amazing multinational company with offices in Europe, Asia, Africa, Latam. We really care about you, and we mean it!! Just look
Description
Buwelo, a leading multinational BPO company, is expanding to Ghana and we are looking for agents who want to help us grow this amazing project that we have.
This is your chance to
