Ghana Fleet Supervisor at A.P. Moller - Maersk

Key Responsibilities: 
Contribution to Profit & Loss

• New and existing customer management, (including 3P shipping lines).
• Truck performance (cost/utilization/ )
• Continuous improvement & optimization of trucking assets
• Follow up on established investment plan
• Set and supervise the fleet team

Operational excellence

• HSSE adherence
• Drive compliance & regulatory adherence
• Truck operation basis security / IT standards
• Optimal productivity of trucks (GPS monitoring, fuel consumption monitoring.)
• Coordinate trucks repairs and maintenance with vendors(s)
• Keep administrative document update

General Management

• Contract management with vendors, Overall stakeholder management
• Drive adherence to governance framework
• Ensuring team adheres to the standard processes and customer specific IOP”s.
• Set a clear objective and guide the team to achieve targets.
• Manage performance and ensure target are met.
• Drive transformations and culture shift to meet the desire expansion of our footprint in Ghana.
• Promoting the Customer Satisfaction Survey to the client.
• Work with the relevant commercial and product team to establish and strengthen customer relationships.
• Drive process improvements and keep regular proactive stakeholder communication.

Leadership:

• Sustainably develop trucks drivers competencies and availability
• Engagement of trucks drivers
• Maintain positive relationship while working closely with external partners
• Engagement of Fleet team
• Team performance management
• Provide leadership and drive for the fleet team on proactive customer support and issue resolution.
• Attract, develop, and retain talent within your area of responsibilities and sustain a capable Multi carrier team through coaching and development.

Required experience, skill & competencies

• Ghana trucking market knowledge
• Financial acumen
• Strong skills for concise and precise reporting of activities
• Team player
• Stakeholder management & collaboration in a matrix organization
• Commercial mindset
• Strong communication & interpersonal skills