Group Head of HR/ Head of HR at HCS Affiliates Group

Broad Function: The incumbent will provide strategic leadership and comprehensive oversight of the Human Resources function across the group. The role holder will ensure HR strategy is closely aligned with organizational objectives, contributes to financial sustainability, strengthens our employer brand, improves internal processes, and develops long-term organizational capabilities.

PRIMARY DUTIES AND RESPONSIBILITES:

1. Financial Perspective
   • Develop and manage group-wide compensation and benefits strategies that balance competitiveness with cost control
   • Lead staff resource planning across the group to align headcount and skills mix with budget allocations
   • Implement productivity initiatives that optimize labour costs relative to output
2. Oversee HR budgeting, ensuring measurable ROI from training, recruitment, and other HR activities 

• Review BSC frameworks to ensure staff reward is linked with business outcomes

1. Customer Perspective 
   • Position each of the company brands as an employer of choice in the country in their respective industry
   • Oversee employee relations and industry union harmony (where applicable) in compliance with Kenyan labour laws
   • Develop and monitor employee feedback channels to position us as a listening and caring employer 
   • Lead employee engagement initiatives to improve satisfaction and retention
   • Develop talent pipelines to meet guest/customer and business expectations
   • Engage and manage key talent pipeline stakeholders 
   • Build a culture of confidentiality, trust and ethical work practices
2. Internal Processes
   • Establish and continuously improve HR policies, SOPs, and governance frameworks
   • Lead and champion the Balance Scorecard performance management process ensuring appropriate interventions are implemented as and when needed 
   • Implement HR technology systems for real-time analytics and for better management reporting and decision making
   • Drive organizational development and change management initiatives e.g. #PlaceOfHappiness
   • Strengthen health, safety, and wellness programs ensuring 100% compliance across the board
3.  
4. Learning and Growth 
   • Develop and execute comprehensive leadership development and succession planning frameworks group-wide
   • Establish ongoing learning opportunities through mentorship programmes, e-learning platforms, and strategic partnerships
   • Cultivate an organisational culture that encourages innovation, collaboration, and knowledge sharing
   • Strengthen the HR team's capacity to serve as effective strategic business partners 
   • Enhance cultural cohesion through the consistent reinforcement of shared corporate values

KEY COMPETENCIES: 

• Advanced knowledge of Kenyan labour laws and global HR standards
• Financial acumen and ability to position HR as a strategic business partner 
• Ability to influence peers, management and the board
• Strong leadership, negotiation and communication skills 
• Ability to work in collaboration with people at various levels and from different backgrounds
• Assertive and results oriented
• Self-driven and energetic with an impeccable integrity record

ACADEMIC /PROFESSIONAL QUALIFICATIONS/EXPERIENCE:

• Bachelor's degree backed by HR specific training
• CHRP-K and IHRM membership required
• Minimum of 5 years senior management experience (leading the HR function)
• Proven track record in leading HR transformation, managing industrial relation and advising at board level

Hotel experience at a 4-star plus property with 150+ staff preferred (manufacturing experience a bonus)