Head, Innovation & Technology at KPMG

Role Summary

The role holder will provide leadership, strategic direction and operational oversight of the technology and innovation function in alignment with the organisation's petrochemical agenda. The role holder will be accountable for strategy and operationalising the following in alignment with leading practice: Technology Vision, Technology Strategy, Technology Operations – Support, Maintenance, IT Service Delivery & Management, Application Dev Ops , Technology Operational Roadmap, Technology Enterprise Architecture (Applications, Data, Infrastructure, Network Management) , Technology Security, Technology Governance

Skills & Competency Requirements

• Ability to translates business needs into key value adding innovation projects and programmes based on sound business reasoning.
• Ability to link projects with clear benefits rationalisation metrics which produce a clear line of sight between projects, cost and measurable organisational value
• Good understanding and technical knowledge of current network and operating systems, hardware, protocols, and standards, such as Windows OS, cloud platforms like O365 and MS Azure and desktop productivity software solutions
• Experience providing CIO Advisory, Technology Advisory, Technology Consulting services to large complex clients
• Experience setting up and operationalising technology and analytics teams and capabilities within complex organisations.
• Experience building and scaling out technology and innovation teams from ground up
• Experience building and scaling out a technology and innovation architecture from ground up to cover – strategy & operations, people, tools, processes, emerging technology & technology products to align withorganisational goals
• Proven ability delivering large scale technology transformation /IT projects to time, budget and expected business benefits.
• Deep understanding of the interrelationships between technology (systems & data, applications, infrastructure), people, change management and processes.
• Strong consulting skills – people engagement, people buy-in, concept selling, documentation, presentation and execution skills.
• Excellent analytical, project management, presentation and communication skills.
• Demonstrated ability to present and discuss complex technical information to a non-technical audience in a way that establishes rapport, persuades, and gains understanding as well as approval.
• Possesses sound financial management discipline and understanding with the ability to present facts from a cost vs. benefit/ risk vs. reward perspective
• Demonstrated ability to recognize and accurately forecast the IT needs of a complex enterprise within the specific context of the organisation’s strategic orientation and legal framework
• Demonstrated experience managing vendor relationships and operations in line with leading practice and SLA’s

Experience

• A minimum of 10 years’ relevant experience in in technology, data or systems management with at least five (5) years at a managerial level

Professional Qualification

• A degree in STEM related subject (Mathematics/Technology Management/ Data Science / Computer Science / Information Systems / Computer Engineering / Software Engineering.)
• Master’s in Business Administration/ Technology/Engineering/ Operations Research/ Technology Risk Management
• Professional qualification in IT

Key Accountabilities

• collaborate with Management to formulate and deploy long-term strategic technology plans for acquiring and enabling efficient and cost-effective information processing and communication technologies.
• Identify and champion opportunities for Innovation by providing concise technical and business proposals with positive impact to the organisation.
• Develop bid requirements for hardware and software upgrades, review submitted bids for compliance with stated requirements, and makes the appropriate recommendations to management.
• Champion opportunities for operationalising accepted mature technologies; emerging technologies, by providing concise technical and business requirements with clear appreciation of potential impact (based on risk/reward dynamics) to the organisation.
• Review performance of IT systems to determine operating costs, expected value(RoI) productivity levels, and upgrade requirements.
• Oversee the deployment, monitoring, maintenance, development, and support of all hardware and software based on organisational needs.
• Develop and operationalize all IT policies and procedures, not limited to security, disaster recovery, technology operations and support
• Oversee negotiation and administration of vendor, outsourcer, and consultant contracts and service agreements.
• Manage vendors, external consulting firms to align delivery with technology strategy
• Manage IT department operational and strategic planning, including business requirements, project planning, and organizing and negotiating the allocation of resources.
• Provide technology guidance, road maps, principles, standards, and best practices.
• Double up as Technology Project Management Officer (PMO) or Project lead for projects in flight
• Benchmark, analyse, report on, and make recommendations for the improvement of the IT infrastructure and IT systems
• identifying and developing enterprise and technologies that enable best in class technology leadership within the subregion