Head, People & Culture (HR) at World Vision

To manage & coordinate human resources strategy for VisionFund Ghana including manpower planning, recruitment & selection, orientation, placement, performance management, compensation package, staff development and talent management.

KEY RESPONSIBILITIES:

Ensure that HR Strategy is developed & implemented in all areas of the organization and in compliance with VF Ghana & VFI standards:

• Makes Board presentations on P & C matters.
• Provides strategic people support and advice on Human Resources issues.
• Updates the P&C manual on a per need basis, and ensures that all revision and addition to the policies are written in the employee handbook; Informs all concerned staff of the changes entered into the employee handbook/P&C manual.
• Ensures that good insurance covers for staff are in place that will be of benefit to the organization.
• Reviews and updates P&C policies, procedures and guidelines.
• As required quarterly present to board P &C matters (or as needed).

Staffing Plan & Budgets:

• Contributes and advises on senior management strategic planning, with particular responsibility for HR needs, policies and procedures.
• Prepares and submits annual budget and plan for the approval of the SMT & Board as necessary.
• Plans and implements P&C related procurements and services.
• Responsible for ensuring a conducive and safe work environment for all staff.
• Respond to and address audit queries and suggestions.

Recruitment, Selection, Orientation and Placement:

• Develops letters of appointment, transfer, promotion, and the like; and sends to the concerned staff after approval.
• Conducts “due diligence” or the “fit and proper” test to assess the job applicant’s background and character.
• Ensures that VF Ghana maintains a standardized and systematic hiring and recruitment process; develops or updates hiring policies and procedures most appropriate to individual positions.
• Coordinates all recruitment for VF Ghana: reviews staff requisitions, supervises the hiring and contractual process, and arranges for the new employee’s orientation with the immediate supervisor.

Compensation & Rewards:

• Reviews the benefits scheme (compensation, incentives, and other benefits) on a regular basis (2-3 years) and ensures that it is properly administered in accordance with the P&C manual and prevailing local labour laws.
• If necessary, recommends any exceptions to the CEO and seeks approval from the regional office.
• Conducts consultations with department heads to determine performance indicators and benchmarks per position.
• Periodically carries out salaries and benefits surveys for the review process in order to develop and maintain a competitive compensation package and incentive schemes for staff.

Performance Management & Engagement:

• Develop, implement and monitor staff performance appraisals and ensure that these are done on a regular basis.
• Reviews and upgrades the performance appraisal tools in collaboration with the regional office, determine effectiveness and applicability.
• Investigates all disciplinary and grievance cases with the respective staff, provides guidance, and corrective action through counseling, training, or instituting disciplinary procedures.
• In consultation with the senior management, develops performance indicators and standards in promoting staff to higher posts.
• Works closely with the SMT and MFI branches to improve branch efficiency & effectiveness.

Capability & Competency Management:

• Conducts periodic staff training needs assessments and plans for capacity building- training and staff development.
• Coordinates and develops the staff development strategy to make sure that the staff continues to achieve professional growth within VF Ghana.

Employee Relations & Change Agent:

• Advise staff on the grievance procedures and the WVI/VFI whistleblower policy.
• Monitor the IIM system to ensure that cases reported are addressed and closed.
• Coordinate staff training on sexual harassment, safeguarding, personal security and other key training aimed at improving employee experience at the MFI.
• Coordinates grievance hearing between the staff and the committees.
• Supports the Board and Management in cases of suspension and disciplinary action.

And any other duties that may be assigned from time to time.

• Visit to the Filed operations.
• Participate actively in the Africa regional P&C initiatives and mandates.
• Represent the MFI in professional P&C forums and meetings.
• On-going on personal professional development.

KNOWLEDGE, SKILLS AND ABILITIES:

• Master/Postgraduate Diploma in Human Resources Management or related field.
• Bachelors’ Degree in HR, Social Science, Psychology or related field.
• Excellent interpersonal counseling & problem- solving skills.
• Very good knowledge of oral & written English.
• Very good analytical & reporting skills.
• Good trainer, facilitator, mentor and coach.
• Experienced in using various human resource information systems.
• Good knowledge of WV &VFI Partnership (an added advantage).
• Proficient in Microsoft office applications.
• Be a good leader.
• Familiar with Core business.
• Model and demonstrate effective Christian leadership and able to lead daily devotions.