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  • Posted: Jul 20, 2020
    Deadline: Not specified
  • Note: Never pay any money to any recruiter for any purpose (certificates, medical testing, interview, work kit or any other thing).

    Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumias mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.

    Read more about this company

    HR Business Partner

    Admin and compliance :

    • Ensures admin processes are running smoothly;
    • Ensures admin requests are treated according to agreed SLAs;
    • Manages payroll from A to Z;
    • Manages HRIS: ensures the system is always updated;
    • Manages day to day operations (paperwork, work permits, health insurance etc.);
    • Communicates policies, processes and guides and makes sure they are respected;
    • Updates dashboards and tracks KPIs.


    • Identifies needs, builds training plan and delivers appropriate trainings;
    • Builds adapted hiring processes and tools for mass and single recruitments;
    • Delivers people processes to ensure employee capabilities meet current and future standards;
    • Provides technical expertise and policy guidance in talent management (strategic staffing, performance management & career development, learning & development) and effective staff-management relationship;
    • Promotes and coordinates initiatives that support organizational change;
    • Promotes the organizational goals for gender equity and geographic diversity;
    • Drives the achievement of HR results by leveraging resources, developing performance standards and results in planning and monitoring;
    • drives and organises logistics for well-being and happiness at work related events.

    Work environment:

    • Implements satisfaction/motivation barometers, measures and acts accordingly;
    • Organizes appropriate events to strengthen sense of belonging;
    • Ensures safety and security at work.

    Coaching and advice:

    • Improves the performance of others by empowering a strong leadership and coaching culture;
    • Conducts onboarding and exit interviews and shares feedback with partners to identify trends and risks;
    • Provides guidance and direction to employees with emphasis on maintaining a high performing work environment;
    • Continuous improvement:
    • Ensures HR practices are aligned with business needs and makes recommendations to HR leadership when changes are appropriate;
    • Provides input to the design and development of company-wide HR initiatives and ensures they are aligned with business needs.

     Required skills:

    Desired Background Skills & Experience :

    • Minimum +4 years experience in HR
    • Master’s degree in business administration, Human Resources or related field is required
    • Thorough working knowledge of MS Office, e.g. solid and sound Excel knowledge

     Expected Personal Skills :

    • At ease with figures and data oriented
    • Outstanding communication, coaching, influencing and interpersonal skills with the ability to work effectively with people at all levels of the organization;
    • Ability to work in a collaborative manner and diagnose problems and identify and drive appropriate solutions;
    • Strong customer service focus;
    • Supportive team player with a strong drive to create a positive work environment;
    • Applies solid judgment ensuring integrity, compliance & confidentiality;
    • Strong interest in innovative HR solutions and process improvement ;
    • Detailed-oriented with excellent organizational & documentation skills;
    • Proponent of the segmented HR model, understands the benefits;
    • Talent to manage multiple priorities simultaneously – orientated on results – while retaining all information.

    We Offer: 

    • A unique experience in an entrepreneurial, yet structured environment;
    • The opportunity to become part of a highly professional and dynamic team working around the world;
    • An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.

    Method of Application

    Interested and qualified? Go to Jumia on to apply

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