HR Business Partner at Jumia

Admin and compliance :

• Ensures admin processes are running smoothly;
• Ensures admin requests are treated according to agreed SLAs;
• Manages payroll from A to Z;
• Manages HRIS: ensures the system is always updated;
• Manages day to day operations (paperwork, work permits, health insurance etc.);
• Communicates policies, processes and guides and makes sure they are respected;
• Updates dashboards and tracks KPIs.

Development:

• Identifies needs, builds training plan and delivers appropriate trainings;
• Builds adapted hiring processes and tools for mass and single recruitments;
• Delivers people processes to ensure employee capabilities meet current and future standards;
• Provides technical expertise and policy guidance in talent management (strategic staffing, performance management & career development, learning & development) and effective staff-management relationship;
• Promotes and coordinates initiatives that support organizational change;
• Promotes the organizational goals for gender equity and geographic diversity;
• Drives the achievement of HR results by leveraging resources, developing performance standards and results in planning and monitoring;
• drives and organises logistics for well-being and happiness at work related events.

Work environment:

• Implements satisfaction/motivation barometers, measures and acts accordingly;
• Organizes appropriate events to strengthen sense of belonging;
• Ensures safety and security at work.

Coaching and advice:

• Improves the performance of others by empowering a strong leadership and coaching culture;
• Conducts onboarding and exit interviews and shares feedback with partners to identify trends and risks;
• Provides guidance and direction to employees with emphasis on maintaining a high performing work environment;
• Continuous improvement:
• Ensures HR practices are aligned with business needs and makes recommendations to HR leadership when changes are appropriate;
• Provides input to the design and development of company-wide HR initiatives and ensures they are aligned with business needs.

 Required skills:

Desired Background Skills & Experience :

• Minimum +4 years experience in HR
• Master’s degree in business administration, Human Resources or related field is required
• Thorough working knowledge of MS Office, e.g. solid and sound Excel knowledge

 Expected Personal Skills :

• At ease with figures and data oriented
• Outstanding communication, coaching, influencing and interpersonal skills with the ability to work effectively with people at all levels of the organization;
• Ability to work in a collaborative manner and diagnose problems and identify and drive appropriate solutions;
• Strong customer service focus;
• Supportive team player with a strong drive to create a positive work environment;
• Applies solid judgment ensuring integrity, compliance & confidentiality;
• Strong interest in innovative HR solutions and process improvement ;
• Detailed-oriented with excellent organizational & documentation skills;
• Proponent of the segmented HR model, understands the benefits;
• Talent to manage multiple priorities simultaneously – orientated on results – while retaining all information.

We Offer: 

• A unique experience in an entrepreneurial, yet structured environment;
• The opportunity to become part of a highly professional and dynamic team working around the world;
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures.