Human Resources Coordinator at CocaCola Beverages Africa

Job Description    

An exciting job offer exists in Voltic (GH) Limited for a Human Resources Coordinator. Voltic (GH) Limited, has been known for manufacturing of the leading premium water brand in Ghana for over two decades. Currently, Voltic (GH) Limited has expanded its portfolio to cover alcoholic beverages, carbonated soft drinks, Juices and Value-Added Dairies. This role reports to the Human Resources Business Partner in the Human Resources Function. The job incumbent will be to provide administrative support to HR Business partner and first line query resolution support to internal customers, ensuring process efficiency and effectiveness, and excellent customer service.

Key Duties & Responsibilities  

•  HR Administration and Query Handling
•  Adheres to procurement policy and practices.
•  Assists with SAP functional queries including transactional, navigation and problem solving so that a professional and efficient HR service can be provided to customers.
•  Resolves Time queries, relating to queries regarding time and attendance
•  Refers queries to HRBP and/or Specialist Learning & Development (incl TM and OD); where queries cannot be resolved.
•  Forwards any payroll related information is promptly to the payroll clerks.
•  Processes/ administers loan applications and ensures appropriate application protocols are adhered to.
•  Talent Management Support
•  Conducts background checks for potential candidates.
•  Conducts Competency Based Assessments for potential candidates.
•  Sets up psychometric assessments for potential candidates with psychologists.
•  Completes Employee Take – on processes SAP (including payroll interface).
•  Ensures employee relocation is processed as per the relocation policy.
•  Supports Specialist with the administration of the Engagement Survey process.
•  Supports engagement initiatives (E.g. Long Service Awards, Communication sessions, Family Days, Wellness activities, etc.)
•  Supports as HR representative in interviews where/when required.
•  Assists with onboarding of new employees.
•  Learning & Development Support
•  Assists Learning & Development Specialist with administration, securing of venues and liaison with the relevant site based stakeholders in ensuring the smooth delivery of training
•  Support with collection and administration around study assistance and bursary applications.
•  Completed general office administration
•  Completes and controls day-to-day office administrative functions so that all documentation can be correctly and timeously handled, whilst providing a quality service.
•  Ensures at all administrative activities meet the standards of the customer and relevant company policies and procedures (100% accurate, timeous, etc.).
•  Takes charge of telephone calls received and if necessary re-routes with as little inconvenience to customer as possible.
•  Treats all customers with respect and dignity at all times.
•  Requests are completed timeously, correctly and are legible.
•  Records are kept, maintained and updated as per company procedure and access is properly controlled.
•  Co-ordinates various HR activities.
•  HR Reporting
•  Draws HR reports, analyses trends and reports on these.
•  Provides reports to customers as and when requested.
•  Reports meet the standards of the customer (on time and 100% accurate and any other specific needs of the customers in line with the requirements set by the HRBP).
•  Helps maintain a positive service culture.

Skills, Experience & Education   

• Business acumen.
•  Excellent interpersonal, good communication skills and an ability to communicate at all levels with internal and external customers
•  Technical expertise.
•  Highly professional standards of integrity and customer service.
•  Ability to establish trust.
•  Reputation for discretion and sound judgment.
•  Translate and implement strategies.
•  Ability to gather, analyse and report on key business and HR metrics to support decision making.
•  Deadline driven and ability to work under pressure.
•  High energy levels, self-motivated and displays initiative.
•  Good understanding of HR business processes
•  Basic understanding of relevant legislation and its impact on effective HR practice
•  Good coordination skills
•  Ability to operate independently, demonstrate initiative, sound judgement, sensitivity and maintain confidentiality
• Policy

Closing Date:    2020/01/28