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  • Posted: Nov 4, 2022
    Deadline: Not specified
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    Electrofax is a leading Engineering Company who has sought to provide individuals with the very best of electrical engineering services with so many years of Professional experience in Handling various engineering systems and client.
    Read more about this company

     

    Internal Sales Representative

    Job Summary

    • Perform a wide variety of duties specific to handling sales calls with customers and vendors.
    • Pay close attention to detail.
    • Deal with customers effectively.
    • Work harmoniously with other employees, giving the assistance necessary to satisfy customer’s needs.

    Work Performed

    • Respond to incoming sales calls in a courteous and timely manner.

    (This is top priority).

    • Maintain a record of phone conversations.
    • Process customer orders, advising on product application, availability, correct part, catalogue or issue number, shipping charges and price.
    • Route all paperwork to proper departments.
    • Contact vendors to determine product availability, application, price, shipping dates, and delivery charges.
    • Follow inventory control procedures as instructed.
    • Confer with office, service center, and management staff on issues related to customer service.
    • Assist with physical inventory counts as directed by supervisor.
    • Maintain purchase order records for incoming items.
    • Promote a professional company image through prompt, thorough and courteous customer service.
    • Track all quotations to ensure timely follow-up on customer enquiries.
    • Attend company or vendor/manufacturer sponsored training seminars to improve product knowledge and/or job skills.
    • Update vendors/manufacturer’s pricing record as advised.
    • Keep work area neat and clean as directed by supervisor.
    • Perform any other duties as assigned.

    Qualification Required & Experience

    • HND/BSc.
    • Experience in sales and/or purchasing and customer service as well as basic knowledge of electrical apparatus are desirable.

    Special Skills

    • Professional telephone manners.
    • Ability to function in a busy, stressful office atmosphere

    Method of Application

    Send your application to [email protected]

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