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  • Posted: Nov 22, 2022
    Deadline: Not specified
  • Never pay money for any certification or fee to an employer. Not sure, contact us

    PalmPay is a company that provides a payment app. Its solution allows users to send cash between friends and pay for airtime and bills. With it, people can earn rewards every time they spend with PalmPay.
    Read more about this company


    IT Support

    About the job

    IT Technical Support duties and responsibilities:

    • Provide technical assistance with computer hardware and software.
    • Resolve issues for staff via phone, in person, or electronically.
    • Log bugs and enhancement requests.
    • Perform hardware and software installations, configurations and updates as needed.
    • Create and maintain tips and tricks solutions for online database and web site.
    • Provide introductory on-line & classroom training for company products.
    • Resolve technical issues in a timely manner using available resources within the company.

    IT Technical Support requirements:

    • Excellent customer service skills.
    • Strong troubleshooting and critical thinking skills.
    • Previous working experience in IT support for 3-5 years.
    • Associate’s Degree in Computer Science or Management Information Systems (MIS).
    • In depth knowledge of Windows 10, Polycom, Cisco WebEx, Mac OS, Microsoft Office 36.

    Method of Application

    Interested and qualified? Go to Transsnet Payments Ghana Ltd (PalmPay) on to apply

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