IT Support at Transsnet Payments Ghana Ltd (PalmPay) November, 2022

- IT Support at Transsnet Payments Ghana Ltd (PalmPay)
- View Jobs in Banking / Financial Services / View Jobs at Transsnet Payments Ghana Ltd (PalmPay)
Posted: Nov 22, 2022

Deadline: Not specified
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PalmPay is a company that provides a payment app. Its solution allows users to send cash between friends and pay for airtime and bills. With it, people can earn rewards every time they spend with PalmPay.
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IT Support
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 3 - 5 years
- Location Accra
- Job Field ICT / Computer
About the job

IT Technical Support duties and responsibilities:
- Provide technical assistance with computer hardware and software.
- Resolve issues for staff via phone, in person, or electronically.
- Log bugs and enhancement requests.
- Perform hardware and software installations, configurations and updates as needed.
- Create and maintain tips and tricks solutions for online database and web site.
- Provide introductory on-line & classroom training for company products.
- Resolve technical issues in a timely manner using available resources within the company.
IT Technical Support requirements:
- Excellent customer service skills.
- Strong troubleshooting and critical thinking skills.
- Previous working experience in IT support for 3-5 years.
- Associate’s Degree in Computer Science or Management Information Systems (MIS).
- In depth knowledge of Windows 10, Polycom, Cisco WebEx, Mac OS, Microsoft Office 36.
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Method of Application

Interested and qualified? Go to Transsnet Payments Ghana Ltd (PalmPay) on www.linkedin.com to apply

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