Manage relationship with Service Provider in system settings,external servers, standard agents and privileges to deliver an infrastructure that enables contacts from both Liberia and Sierra Leone.;
Manage, motivate and monitor Contact Center Operators to ensure increased productivity and customer satisfaction.
Develop and implement strategies that ensure that the Contact Centre becomes an integral part of DKT’s marketing, and demand generation tools.
Specific Duties and Responsibilities
Qualification Required & Experience
Statement of Skills, Knowledge & Abilities
Send applications to: [email protected] Kindly indicate the role you are applying for in the email subject
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