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  • Posted: May 26, 2020
    Deadline: Not specified
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    Bolt is one of the fastest growing startups in the world with over 30M happy customers in 30+ countries, from Europe to Mexico to Africa. Were building the future of transport one platform that connects you with cars, motorcycles, scooter sharing, and anything else you need to move around in your city. Fast, convenient and affordable for everyone, as tra...
    Read more about this company

    Operations Specialist

    What You'll Be Doing

    • Support all Bolt's Food Delivery operations in the city
    • Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active couriers every month
    • Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users, couriers and restaurants
    • Onboard new restaurants on Bolt Food platform: upload menus, photos, prices, organise menu photo-shooting, ship our tablet to the restaurant, train restaurant staff how to use Bolt Food app
    • Support existing restaurants: solve most time-sensitive operational issues, update the menu, pricing and other content information, ad-hoc tasks related to restaurants operation
    • Onboard new couriers – training sessions are our best opportunity to develop a strong relationship with our partners and we are always trying to improve the process
    • Ensuring adequate courier supply by analysing current fleet performance, order forecasts and aligning with general business requirements.

    Requirements

    • Have 2 years experience in an analytical position
    • Have a data-driven analytical mindset (good Excel skills are a plus)
    • Amazing negotiation and communication skills in English
    • Be a hustler, not stopping after 20 obstacles a day
    • Be passionate about new technologies and food tech

    You'll get extra credit for:

    • Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company
    • Experience in product launches or running a business

    Benefits

    • Motivating compensation – motivational base pay and company stock options
    • No corporate BS – we're moving too fast for that
    • Amazing personal growth experience at one of the fastest-growing startups in Europe
    • Working with a motivated and talented international team, plus regular team events
    • Flexible working hours – as long as you get the work done
    • Impactful work – you'll have a rare opportunity to build a product literally used by millions of people across the world

    Method of Application

    Interested and qualified? Go to Bolt on careers.bolt.eu to apply

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