Jobs Career Advice Post Job
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

Oops! It seems this job from Vodafone Ghana has expired
View current and similar jobs below
  • Posted: Mar 9, 2020
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com

  • Vodafone Ghana, formerly Ghana Telecom, is the national telecommunications company of Ghana. The company in Ghana operates under Vodafone Group Plc - the world's leading mobile telecommunications company, with a significant presence in Europe, the Middle East, Africa, Asia Pacific and the United States.


    Read more about this company

     

    Regional Operations Manager

    The Regional Operations Manager will manage regional technical operations to deliver and maintain KPIs within SLA to all mobile and fixed customers, ensure effective coordination of all technical work and stakeholder engagement to drive accountability, and to ensure efficient delivery within the outsourced operations for all services.

    Responsibilities

    Responsibilities and Experience

    • Achieve and maintain agreed SLAs for fault and new service provision for the fixed and mobile network through effective work allocation and continuous trending to achieve improved performance and also drive accountability and efficient delivery within the outsourced operations for all managed services
    • Ensure readiness of network to support business demand for growth in fixed & mobile subscribers.
    • Ensure workflow processes in both fixed and mobile spaces are optimised to ensure efficient delivery for all regional teams and supporting functions, and also ensure effective change management within the Technology function by tracking all changes and ensuring change management process is duly followed.
    • Participate in annual operational and strategic planning including sectional budget preparation and provide technical guidance to Commercial, Marketing, Revenue Assurance and Technology Business units.
    • Provide clear targets and direction to team and conduct regular performance review meetings, , develop a competence development plan as well as provide succession plan for the team
    • Sets and controls the Central Operations budget and is responsible for the unit’s team management including recruitment.
    • Ensure manpower profile is delivered against the QPB. (quality program baseline)
    • Responsible for service, investment and operational expenditure within financial limits

    Experience

    • Engineering Degree or equivalent in the relevant Field.
    • Four (4) or more years of relevant working experience in the Mobile, Fixed, IP, Data Networks and Field operations and must be able to manage demand.
    • Excellent understanding of mobile and fixed communications technologies, emerging technologies and the local Ghanaian telecom market.
    • Proficient in using CAD and Map tools such as AutoCAD and GoogleEarth
    • Proficinet in working with Fibre, Copper, Power and Microwave Technologies
    • Excellent skills in desktop computing
    • Service delivery experience
    • Experience in the resource management environment.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Vodafone Ghana on careers.vodafone.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Vodafone Ghana Back To Home
    View Current Vacancies at Vodafone Ghana
  • Popular Jobs

Career Advice

  • Explore Careers for a Sustainable Future - British Council Are you interested in contributing to a more sustainable world? Then your skills and experiences can find expression in the Green Industry. There are many routes to finding work in the green economy. Explore the different paths into environmental work, climate change and sustainability in this upcoming webinar where we will hear from industry leaders, employers and UK alumni who have gone on to successful careers in the green industries.
  • ALI Business Development Scholarship Program The African Leadership Institute is currently on a mission to raise successful business leaders in Africa who can solve complex problems, create jobs, and establish value for their stakeholders. As such, we are giving scholarship to Africans through the ALI Online Business Development Scholarship program which is aimed at educating business enthusiasts of all levels. We invite learners, 18 years of age or older who are interested in expanding their business skills and knowledge of building a successful business to apply for the ALI Business Development Scholarship program. This program has been divided into two phases
  • Call for Applications for Mastercard Foundation Scholars Program at USIU-Africa United States International University-Africa (USIU-Africa) has partnered with the Mastercard Foundation in its global Scholars Program. This initiative will offer academically talented youth from Africa facing financial, gender, displacement, or disability constraints an opportunity to access world class university education.
  • African European Digital Venture Program (AEDV) Our goal is to give African startups access to know-how about the European market and to strengthen partnerships between African startups and established European companies and startups. The initiation of partnerships in the field of digital transformation, also across continents, will create a win-win situation for both parties. Our program gives startups the opportunity to get to know the European and German ecosystem in a concrete and practical way, to establish first contacts that can be the basis for future business and to acquire relevant knowledge for this purpose.
View All Career Advice
 

Subscribe to Job Alert

 

Join our happy subscribers

 
 
 
Send your application through

GmailGmail YahoomailYahoomail