Sales & Business Development Manager – DSI Ground Support at Sandvik

• The Sales & Business Development Manager – DSI Ground Support will drive sales for the entire Ground Support product portfolio by bringing the best of Sandvik’s offering to meet a given customer need and meet Sales Area/Division profitability targets.

Key Responsibilities Include

• Identify market size by sales volume and by product and lead market intelligence initiatives for DSI.
• Responsible for training and coaching of internal and external customer personnel for DSI/Ground Support.
• Identify potential clients and/or strategic clients and manage quotation to contract signature.
• Establish and maintain good business relationships with clients and key personnel and serve as the go-to person for mining and rock support topics by partaking in relevant meetings, underground trials, and seminars as required.
• Manage tender to contract signature in conjunction with account management.
• Lead sales management (sales funnel management, sales activities planning and follow-up)
• Play a key role to recruit, develop, and retain reporting personnel in line with business objectives
• Conduct competitor analysis of offering, performance, pricing, market share, and services and identify needed actions, develop action plans and track progress.
• Develop a deep understanding of customer businesses, operations, and processes.
• Ensure the equipment configuration both matches customer needs and works technically.
• Ensure CRM/Sales tools is up to date with key information.
• Create customer value propositions (that include TCO, EHS, application, and technical knowledge) to proactively create opportunities.
• Identify, analyze and drive resolution of customer issues (warranty and non-warranty) with account management.

Qualifications & Experience

• A degree-qualified Engineer in Mining, Rock Mechanics, Geology, or similar; or must possess appropriate trade background with equivalent technical experience.
• A postgraduate qualification in Mining and/or Business is a plus.
• A minimum of eight (8) years of relevant working experience
• Exposure to international markets along with strong cross-cultural awareness, particularly in remote challenging environments, is desirable.
• Exposure to ground engineering and/or rock support challenges in underground mining/tunneling at mine operators, ground support suppliers, or consultants.
• Advanced understanding of ground support technologies, including rock bolting and surface support

Skills & Knowledge

• Extensive knowledge and exposure to Rock Mechanics, Underground Mining and support operations.
• Strong business sense and EHS focus.
• Strong communication, interpersonal, and people management skills are essential.
• Proficiency in the use of MS office applications.
• Willingness to travel and work in remote locations in West Africa for extended periods is essential.
• Self-starter with the ability to work as a member of a multidisciplinary team.
• Ability to interact with staff at all levels of the organization.
• Excellent communication and presentation skills.
• French language skills would be highly regarded.