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  • Posted: Feb 20, 2023
    Deadline: Not specified
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    NAYA by Africa is an innovative Ghanaian brand that sustainably transforms indigenous African plant oils and extracts—processed by women in rural communities—into natural, aromatherapy products, hand-crafted to care for you. What we do Supporting Ghanaian women in indigenous industries
    Read more about this company


    Sales & Customer Service Associate

    About the job

    Sales Associate Duties and Responsibilities

    • Greet customers and engage customers
    • Provide appropriate product recommendations
    • Ensure merchandise is in-stock and displayed on shelves in a presentable manner
    • Use a point of sale (POS) system to conduct purchase transactions
    • Promote and sell NAYA products instore and at various marketing events
    • Seek out customers by sharing flyers and cards around the mall or event grounds
    • Assess customer needs and wants; answer customer questions and concerns
    • Build relationships with customers, especially regular customers
    • Team up with co-workers to plan in-shop marketing activities to ensure customer satisfaction
    • Educate customers on skincare and our product use
    • Follow shop policies and opening and closing procedures thoroughly
    • Assist in product inventory management procedures
    • Learn product information to cross-sell and upsell products
    • Memorize in-store promotions and special offers in order to communicate to customers
    • Make suggestions on ways to improve sales and boost revenue
    • Go the “extra mile” to drive sales
    • Manage inventory and customer delivery

    Sales Associate Requirements and Qualifications

    • Minimum High School diploma or equivalent; bachelor’s degree a plus
    • Strong customer engagement and communication skills
    • Proficiency in French is a plus
    • Basic math skills
    • Friendly, approachable personality
    • Punctuality
    • Ability to perform and sell under pressure
    • Flexible schedule (i.e. available to work weekends and/or holidays)

    Method of Application

    Interested and qualified? Go to NAYA by Africa on to apply

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