Scrum Master at Vodafone Ghana

Role Purpose

• The Scrum Master is a servant leader to the DevOps delivery team, coaching agile methods, and providing support and facilitation to increase velocity and team productivity.
• This role is responsible for identifying risks, dependencies, and impediments, leading the team and business in finding a solution, coordinating with other teams and functional partners, and actively escalating when needed to ensure resolution.
• This role is responsible for keeping a pulse on needs and insights from stakeholders and other initiatives, regularly communicating status, changes in direction, and relevant metrics to avoid misalignment and roadblocks

Key accountabilities and decision ownership

• Support the Product Owner in ensuring right-sized story writing, aligning priorities, and planning sprint iterations
• Coach team members on Agile methods and technical practices (e.g., CI/CD, TDD, etc.)
• Track and manage risks and issues of the delivery team
• Track and report on current status of all team members and the delivery
• Facilitating key agile ceremonies, such as daily stand-ups, demos, and retrospectives
• Monitor and optimize agile processes and practices
• Promote continuous improvement through retrospectives and team learning
• Coordinate with other delivery teams, stakeholders, and partners to manage risks, interdependencies, and impediments to the team
• To drive agile transformation and guide the squad through its agile journey and maturity
• Define and refine the squad agile principles, practices, standards and ceremonies, according to both best practice and enterprise goals
• Identify risks, dependencies, and impediments, leading the team and business in finding a solution, coordinating with other teams and functional partners, and actively escalating when needed to ensure resolution

Core competencies, knowledge and experience

• Trusted and respected as a thought leader and change agent who can influence and persuade business and IT leaders
• Natural "servant" leader, with the ability to develop and communicate the objectives, inspire, coach, and motivate staff, and maintain alignment with the business outcome vision
• Ability to continue to monitor, learn, and implement industry best practices from the agile community
• A high degree of apolitical sensitivity, with effective persuasion, negotiation, and dependency resolution skills, both within and outside the domain
• Strong business acumen, including with an in-depth understanding of the contribution of the domain or business outcome to the wider digital business strategy and roadmap
• Ability to contextualise the wider business and financial goals to the domain and make decisions, prioritization, and recommendations accordingly
• Excellent collaboration and strong time-management skills
• Agile software development environment and methods such as Scrum, Kanban, XP, TDD and BDD

Technical and professional qualifications

• Experience of coordinating multiple programmes or activities
• Master’s or Bachelor’s degree in Computer Science, Information Systems, or other related field
• Three to five years of work experience as Scrum Master or Product Owner with agile teams
• Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Certified Scrum Master or similar
• Experience working with agile methodologies, such as Scrum, Kanban, XP, TDD, and BDD