Senior Technical Officer, QA/QI at JSI Research & Training Institute, Inc.

Job Summary

This is a full-time position that will be based in Takoradi, Ghana. The STO – QAQI will provide leadership and technical assistance for HIV quality management by the CSOs In the districts and regional health facilities. In addition, the STO – QAQI will support the development of the quality database, maintain the quality database and lead to actions. Specifically, s/he will be responsible for gathering, compiling an analysing quality improvement reports, identifying gaps/strengths, determining the root causes, making appropriate recommendations for corrective actions for quality assurance and improvements and tracking progress and results. S/he must ensure the quality of delivery of services while putting in place the processes to ensure quality levels are sustained. The STO-QAQI, reports to the Snr. SI Advisor

Responsibilities and duties

• Under the supervision of the Snr. SI Advisor and in collaboration with the Senior Advisor -HTS, build capacity of healthcare workers, supervisors and administrators in modern Quality Assurance and Improvement (QAQI) methods, including Optimising performance and quality and other relevant approaches.
• Provide technical guidance and assistance in developing and promoting strategies for QA/QI related to HIV treatment and care, and adherence arid retention support for key populations;
• Provide support for community service-delivery QA/QI initiatives with CSO partners;
• Develop tools and other learning resources on QA/QI for both CSO partner and care continuum Work hand-in-hand with the project’s Senior Advisor HTS to ensure the uptake of CIA/CI, plan Deliver technical assistance related to policy, advocacy, leadership, governance and service delivery
• Provide strategic Information to the monitoring and evaluation team, as needed;
• Collaborate with the project team, specifically the Continuum of Care Team, to achieve key Prof’, objectives;
• Ensure QI methods are applied across all operating systems at facilities, as well as clinical services. Provide technical guidance to partners and implementers in QI initiatives for HIV Testing Services eMTCT, ART services and document the process.
• Support the development of project technical reports as needed.
• Any other duty as assigned by the Snr. Strategic Information Advisor and the Chief of Party.

Qualifications

• Master’s in Public Health, Social Sciences, Health Sciences, Population Studies or a related field, clinical degree preferred.
• Minimum of 5-8 years of increasingly responsible professional experience.
• Extensive experience in quality assessment and improvement.
• Demonstrated experience providing capacity-building support to CSOs and NGOs
• Experience working with and supporting a wide range of HIV and AIDS projects and programmes. ,ch as combination prevention, PMTCT, HTS, and ART.
• Experience in using Microsoft office package, including Word, Excel and PowerPoint.
• Excellent written and communication skills, as well as strong public presentation skills, including the ability to represent the project to key stakeholders.
• Experience working with USAID/PEPFAR highly desirable
• Ability to use internet/online applications and GIS products will be an added advantage.

Disclaimer: Roles and responsibilities are subject to change-based on Real confirmation of that particular position.