Service Engineer - SRP at Sandvik

About The Job

• The Service Engineer would be responsible for a safe work environment by contributing to job safety analysis, engineering technical standards, facility standards, and work practices.

Key Responsibilities Include:

• Responsible for a safe work environment by contributing to job safety analysis, engineering technical standards, facility standards, and work practices.
• Customer training and efficient technical service support pertaining to all SMC crushing, screening, and materials handling products supplied to the customer base within West Africa.
• Supervise Installation and commissioning of Sandvik Crushing & Screening equipment.
• Guide and assist the various teams with fault diagnosis work on Sandvik Mining and Construction Crushing and Screening equipment.
• Perform repair and fault finding using hydraulic and electric schematic diagrams.
• Cooperate closely with the Sales team to promote crushing and screening Aftermarket parts sales.
• Provide relevant feedback to enable maintenance planning improvement in terms of efficiency and equipment integrity.
• Work towards achieving set KPIs.
• Adhere to all SMC policies & procedures, especially the health, safety, and environmental policies.
• Carry out all work in accordance to set budgets and timeframes.

Qualification:

• Degree in Mechanical / Electrical Engineer with 3 years' experience or equivalent trade certificate with 5 years' experience with proven management / supervisory experience gained in a maintenance environment.
• Knowledge of Hydro Cone / Jaw Crushers & Screens with an understanding of mechanical, electrical, and hydraulics would be an advantage.
• Driving a Manual vehicle, with License B minimum.
• Excellent communication and presentation skills.
• Ability to work as a member of a multi-disciplinary team and provide guidance to members of the team
• Strong Business sense.
• Previous supervisory experience would be an advantage.
• Good customer focus.
• Some level of computer literacy would be an advantage.
• MINCOM-relevant certification will be an advantage.

Reporting Relationship:

• Service Manager - SRP