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  • Posted: Sep 4, 2019
    Deadline: Oct 1, 2019
  • Vodafone Ghana, formerly Ghana Telecom, is the national telecommunications company of Ghana. The company in Ghana operates under Vodafone Group Plc - the world's leading mobile telecommunications company, with a significant presence in Europe, the Middle East, Africa, Asia Pacific and the United States.

    Read more about this company

    Siebel CRM Developer

    Role Summary
    As a Siebel Developer, you will deliver World Class technical solutions and services for our Employees, Partners and Customers. You will design, develop and implement technical solutions using multiple applications built on Siebel’s technologies.

    Duties and Responsibilities

     Design the software system, describing the specifications in technical terms:

    • Select algorithms, theories or technologies that will be used
    • Plan appropriate user interface
    • Identify and manage dependencies with other components
    • Code, compile and run unit tests according to Implement processes and Metrics (KPIs)

    Ensure knowledge sharing within the team about the developments

    • Work towards development convergence:
    • Improve code quality up to the Last Build, to reach the defined quality metrics i.e. component metrics and product metrics

    Resolve quality issues (Production support):

    • Resolution of incidents reports (IRs) reported by the Technical Customer Support or by Product QA teams
    • Technological intelligence:
    • Keep abreast of the latest technological developments, understand the requirements of our development partners, know about competing products, look ahead for future products, technologies, languages, amongst others


    • A first degree in Computer Science or related field
    • Minimum of 3 years work experience with
          o Siebel configuration, Assignment Manager, EIM, Workflows, Business   Services, eScript
          o Siebel Open UI
          o Using EAI, VBC, web services, MSMQ
          o One of the vertical application e.g. eService, eChannel, eSales, eMarketing
          o Siebel-CRM Server Administration, IIS, Java-scripting, HTML, CSS
          o Siebel Call Center
    • Ability to work independently and/or within a collaborative team structure
    • Strong functional use of Microsoft Office Excel, Word, PowerPoint, and knowledge of Access or SQL
    • Strong knowledge of the Siebel Data Model, Databases, MSSQL Server, Linux

    Method of Application

    Interested and qualified? Go to Vodafone Ghana on to apply
  • Send your application

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