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  • Posted: Feb 13, 2020
    Deadline: Feb 16, 2020
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    Lancaster University Ghana is a branch campus of Lancaster University, UK. Since it's conception in 2013, the number of students has grown from 67 to over 500.There are so many benefits of enrolling in a branch campus of a foreign university. Our branch campus in Ghana offers the exact same degree to the degrees offered at our Lancaster University mai...
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    Student Recruitment Officers

    We are seeking to appoint a dynamic, enthusiastic, and self-motivated individuals with passion to fill the listed position: STUDENT RECRUITMENT OFFICERS

     

    Job Summary
    Responsible for the recruitment of students into the university’s programmes.

    You will be responsible for:

    • Understanding of each students’ needs and interest
    • Build and maintain good relationship with prospective students;
    • Get to know prospective students through enquiries and active listening;
    • Develop an understanding of each student’s needs and interest;

    Calls and Lead  Management

    • Act as first port-of-call for admissions enquiries;
    • Call and follow up on all leads generated and assigned;
    • Ensure that lead statuses, notes and personal details are kept fully up to date at all times and after each and every communication with prospective students;
    • Providing guidance on Admission Process, making the experience positive and memorable
    • Provide guidance on admission process, making the experience positive and engaging throughout;
    • Advise  applicants on programme choices, offering relevant information to enable applicant make an informed choice;

    Recruitment Events & Activities

    • Support Event Coordinator, Business Development Associate and Manager in the planning and organisation of Education Fairs,  Open Days and recruitment fairs leading to successful students recruitment;
    • Organise  campus events and tours for groups of students that can lead to interest in university programmes and enrolment;
    • Actively lead school visits activities, presentations, engagement on or off campus that lead to successfully student recruitment and conversion.

    Applications Management 

    • Follow up to explain details on offers and convert offer holders immediately offers are issued;
    • Advise and guide prospective students through the admissions process and positively influence their views to translate into enrolment;
    • Analyse the applicant pool to help manage the application pipeline and ensure quality targets are met;
    • Use TAG CRM systems to engage with enquiries and applicants to optimize and manage their experience through the application process and ensure successful conversion rate;

    Conversion

    • Drive conversion at each stage of the pipeline by maintaining a focus on closing towards the next step;
    • Organise campus tours and run information sessions for prospective students interested in finding out more about programmes of the university;
    • Facilitate the application process in a straightforward and efficient way to convert applications to enrolment;
    • Follow up with leads at all stages of the pipeline that have become unresponsive to reignite their interest;

    Required Skills or Experience

    You should have:

    • Excellent  knowledge of the university’s programme portfolio and entry/admission requirements;
    • Significant working knowledge and  experience in sales, marketing and customer care;
    • In-depth knowledge of students recruitment processes and procedures;
    • Knowledge and understanding of cultural differences and how to manage these in the context of student recruitment and marketing;
    • Minimum of two (2) years’ working experience in similar/related roles;

    The following qualifications and competencies are essential

    • Bachelor’s  degree in  Sales, Marketing, Social Sciences, Business Administration  or equivalent is essential;
    • Professional Certification in Sales and/or Marketing, Customer Service is desirable;
    • Ability to plan and organise own work, and work to deadlines;
    • Prospecting skills;
    • Active listening skills;
    • Written and oral communication skills;
    • Presentation and report writing skills;
    • Negotiation and closing techniques;
    • Relationship management skills;
    • Confident, passionate and resilient;
    • Working knowledge of MS Office applications and use of the Internet.

    Method of Application

    Applicants are to submit curriculum vitae and cover letter to [email protected], with subject line: ‘Student Recruitment Officer’ demonstrating how they meet the criteria.

  • Send your application

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